Remote Customer Support Specialist - Full-Time

Just Eat Takeaway.com; Wrocław; Hybrid; PLN 42,000 - 54,000; Full time

Benefits offered by this job

Remote work option

Hybrid work model

Sports card subsidy

Private medical care

Training program

Lunch card

Office perks

Job summary

Pyszne.pl / Just Eat Takeaway.com is hiring for a Customer Service Advisor to support customers across multiple channels. You will join a dynamic team in a fast-growing food-delivery company with a global footprint.

The role offers a hybrid work model with three days in the office and two days from home, based in Wrocław. Ideal candidates have strong customer service orientation, patience, and communication skills in English; Dutch language skills are a plus.

Qualifications

• Experience in customer service or call center roles.
• Good communication in English; Dutch is a plus.

Responsibilities

• Communicate with customers via phone and email.
• Resolve issues from missing deliveries to payment errors.
• Verify and enter customer data accurately into the system.

Skills

Customer service experience

English proficiency

Dutch language skills

Job description

Pyszne.pl / Just Eat Takeaway.com is hiring for a Customer Service Advisor to support customers across multiple channels. You will join a dynamic team in a fast-growing food-delivery company with a global footprint.

The role offers a hybrid work model with three days in the office and two days from home, based in Wrocław. Ideal candidates have strong customer service orientation, patience, and communication skills in English; Dutch language skills are a plus.