Remote CRM & Revenue Systems Specialist (Salesforce/HubSpot)

YO AI Labs; Warszawa; Remote; PLN 120,000 - 180,000; Part time

Job summary

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator to support a customer project focused on optimizing CRM and revenue systems. You will audit systems, resolve data issues, and document complex SaaS workflows for better operational governance.

The role requires 4–6 years of hands-on CRM experience across major platforms and strong English communication. Remote work is available for this contractor engagement, with exposure to billing, CPQ, and integration environments.

Qualifications

• 4–6 years hands-on CRM platform experience (Salesforce, HubSpot, Dynamics 365 or similar).
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

CRM platform experience

Data governance

SQL

APIs

English communication

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

Job description

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator to support a customer project focused on optimizing CRM and revenue systems. You will audit systems, resolve data issues, and document complex SaaS workflows for better operational governance.

The role requires 4–6 years of hands-on CRM experience across major platforms and strong English communication. Remote work is available for this contractor engagement, with exposure to billing, CPQ, and integration environments.