Remote Billing Specialist — NetSuite & SaaS Expert

Sport Alliance GmbH; Polska; Hybrid; PLN 212,000 - 246,000; Full time

Benefits offered by this job

Private medical care

Sports card

Udemy Business access

Flexible remote work

Office in Warsaw

Flexible Working Hours

Team events

Job summary

Sport Alliance GmbH is seeking a subscription billing expert to own invoicing, subscriptions, and billing accuracy across NetSuite and related systems. You will align Customer Support, Sales, and Revenue Operations to ensure correct, on-time billing and SLAs while maintaining clean data in NetSuite and our CRM.

The role requires strong English skills, experience with B2B SaaS and subscription management, and comfort using AI tools to streamline workflows.

Qualifications

• Extensive NetSuite experience with subscription and recurring billing
• Strong B2B SaaS subscription lifecycle knowledge
• Fluent written and spoken English; German a plus

Responsibilities

• Be the first point of contact for customers on invoices, credit notes and subscriptions
• Manage accuracy of the B2B SaaS subscription lifecycle in NetSuite (contracts, renewals, upgrades, downgrades, amendments, cancellations) and ensure correct billing
• Keep subscriptions accurate and current in NetSuite with Customer Support and Revenue Operations
• Own accurate, on-time billing in NetSuite, from invoice runs to credit memos and scheduling corrections
• Resolve billing discrepancies by coordinating with Billing, Collections, and Sales
• Document interactions and resolutions in our CRM/ticketing tools for seamless handoffs
• Suggest improvements to tighten up subscription management, billing, and support processes

Skills

subscription management

English and German

AI tools

NetSuite knowledge

Tools

NetSuite

Salesforce CPQ

Job description

Sport Alliance GmbH is seeking a subscription billing expert to own invoicing, subscriptions, and billing accuracy across NetSuite and related systems. You will align Customer Support, Sales, and Revenue Operations to ensure correct, on-time billing and SLAs while maintaining clean data in NetSuite and our CRM.

The role requires strong English skills, experience with B2B SaaS and subscription management, and comfort using AI tools to streamline workflows.