Remote Bilingual Insurance Agent (Ukrainian/Russian)

International Insurance Group; Polska; Hybrid; PLN 149,000 - 184,000; Full time

Benefits offered by this job

401K Match

Medical, Dental, Vision Insurance

Paid Vacation Time

Federal Holidays

Job summary

International Insurance Group is recruiting an Insurance Service Agent who speaks Ukrainian and Russian to handle bilingual customer service from a remote setting. The role supports existing customers, manages inquiries, and guides policy options with a focus on accuracy in the CRM and timely follow-up.

You will work from home or in North Royalton, OH, with base compensation plus performance bonuses and a 401K plan.

Qualifications

• Must speak and write Ukrainian and Russian fluently.
• English language proficiency required (written and verbal).
• US work authorization and background check pass required.
• Must pass Property & Casualty license test and obtain license.
• Strong customer service, listening, empathy and problem solving.

Responsibilities

• Provide bilingual customer service via phone, email or text.
• Maintain accurate information in the CRM with quality standards.
• Promote policy options from carriers represented by IIG.
• Build relationships and capitalize on referral leads.
• Represent over 25 carriers across 23 states; work within deadlines.

Skills

Ukrainian language

Russian language

English language

Customer service

Time management

Team collaboration

Computer literacy

Education

Higher education is a plus

Tools

MS Office

Job description

International Insurance Group is recruiting an Insurance Service Agent who speaks Ukrainian and Russian to handle bilingual customer service from a remote setting. The role supports existing customers, manages inquiries, and guides policy options with a focus on accuracy in the CRM and timely follow-up.

You will work from home or in North Royalton, OH, with base compensation plus performance bonuses and a 401K plan.