Remote Benefits Operations Specialist – 12-Month

Zscaler; Poland; Remote; PLN 116,000 - 165,000; Full time

Benefits offered by this job

Various health plans

Time off plans for vacation and sick

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Job summary

Zscaler seeks a Benefits Operations Specialist to join our remote team based in Poland. You will own day-to-day administration of EMEA benefit programs, handling onboarding to off- boarding with high-touch, compliant support and complex leave cases.

You’ll lead enrollments, leave processing, and vendor invoicing, partnering with HRIS, payroll, and benefit providers. This 12-month fixed-term contract requires strong data accuracy and a customer-focused mindset.

Qualifications

• Bachelor’s degree in HR, Business, or related field, or equivalent practical experience.
• 4+ years of dedicated experience in HR Benefits administration, with an emphasis on benefits operations.
• Technical proficiency in HRIS (Workday preferred), payroll systems, and benefit vendor portals.
• Advanced Excel skills for data auditing, payroll reporting, and invoice reconciliation.

Responsibilities

• Lead the end-to-end administration for new hire enrollments, leaver processing, and off-cycle qualifying life events while owning the monthly benefits-to-payroll data bridge.
• Manage the submission and tracking of insurance claims for disability and sick leave, conducting quarterly headcount audits to ensure 100% data integrity with all benefit providers.
• Serve as the senior point of escalation for complex employee inquiries, resolving issues within defined SLAs and educating staff on the most beneficial support options.
• Identify process ambiguities to document solutions in SOPs and manage the end-to-end invoice reconciliation process for all vendor billing.

Skills

AI tools curiosity

HRIS (Workday)

Payroll systems

Benefit administration

Advanced Excel

Education

Bachelor’s degree in HR/Business or related field

Tools

Workday HRIS

Payroll software

Benefit vendor portals

Job description

Zscaler seeks a Benefits Operations Specialist to join our remote team based in Poland. You will own day-to-day administration of EMEA benefit programs, handling onboarding to off- boarding with high-touch, compliant support and complex leave cases.

You’ll lead enrollments, leave processing, and vendor invoicing, partnering with HRIS, payroll, and benefit providers. This 12-month fixed-term contract requires strong data accuracy and a customer-focused mindset.