Relocation to Portugal: Finnish Language Customer Support Position

Cross Border Talents; Kraków; Remote; PLN 30,000 - 120,000; Full time

Job summary

A leading recruitment firm is hiring for a remote Finnish Language Customer Support role aimed at assisting customers of global tech brands. The position is fully remote, offers flexible shifts, and includes relocation assistance for candidates willing to move to Portugal. Ideal candidates should be native Finnish speakers with strong English skills and previous customer support experience.

Benefits

Attractive monthly salary

Holiday and Christmas bonuses

Meal allowance card

Private health insurance

Paid training

Qualifications

• Ability to stay calm under pressure and problem-solve efficiently.
• Flexibility to work rotating shifts, including weekends and holidays.

Responsibilities

• Support Finnish-speaking customers with order-related issues.
• Communicate clearly and professionally across channels.
• Handle sensitive data responsibly and securely.
• Escalate complex cases using internal tools and procedures.
• Monitor and improve your own KPIs.

Skills

Native-level Finnish

Strong English (C1)

Customer support experience

Job description

Relocation to Portugal: Finnish Language Customer Support Position

Job Openings Relocation to Portugal: Finnish Language Customer Support Position

About the job Relocation to Portugal: Finnish Language Customer Support Position

Are you a Finnish speaker looking for a remote opportunity in Portugal? We're hiring on behalf of our client for the support of the customers of the most iconic global tech brands - from the comfort of your home!

Location: Remote in Continental Portugal
Contract: Full-time (12-month with renewal)

Start dates: July 14, July 21, July 28

Join a household name in global technology a company known for its cutting-edge devices, design excellence, and a seamless online shopping experience. Your mission: support their customers with empathy and efficiency.

Your Responsibilities:

Support Finnish-speaking customers with order-related issues (tracking, returns, payments).

Communicate clearly and professionally across channels (phone, email, chat).

Handle sensitive data responsibly and securely.

Escalate complex cases using internal tools and procedures.

Monitor and improve your own KPIs.

You have:

Native-level Finnish and strong English (C1).

Ability to stay calm under pressure and problem-solve efficiently.

Previous experience in customer support is a plus.

Flexibility to work rotating shifts, including weekends and holidays.

• Already located in Portugal OR willing to relocate for this opportunity (relocation help and housing allowance is offered by the hiring company)

Whats in it for you:

Attractive monthly salary

Holiday and Christmas bonuses split over 12 months.

Meal allowance card and private health insurance.

• Extra payment for working late hours, public holidays and night shifts

Fully remote work with equipment provided.

Paid training (15-20 business days).

Optional housing in a company apartment (for the candidates moving from abroad).