Regional Service Growth Manager - CEE & MENAT

Smith & Nephew plc; Warszawa; Hybrid; PLN 228,000 - 342,000; Full time

Benefits offered by this job

Generous annual bonus

Life insurance

Private health and dental

Job summary

Smith+Nephew is seeking a regional service growth leader to drive opportunities across markets, turning service into a core growth driver. You will partner with Commercial, Marketing and Service teams to translate installed base insights into sustainable revenue and a strong service pipeline.

You will lead initiatives within the EMEA strategy, align with multiple markets, and influence senior stakeholders to adopt growth-minded service solutions.

Qualifications

• Extensive experience in the medical devices industry with a track record of driving service revenue growth
• Ability to identify growth opportunities within the installed base and convert to revenue streams
• Proven ability to influence senior stakeholders and cross-functional teams
• Experience operating across multi-country or regional environments

Responsibilities

• Bring significant experience within the medical devices industry with a strong track record of driving service revenue growth, lifecycle monetization, or commercial transformation initiatives
• Demonstrate strong commercial acumen with the ability to identify growth opportunities within the installed base and convert into sustainable revenue streams
• Influence senior stakeholders and sales organisations to shift service from cost centre to a strategic growth driver
• Show proven ability to operate across multi country or regional environments, navigating complexity while maintaining focus on delivery and results
• Be a data driven decision maker, capable of building business cases, interpreting performance metrics, and translating insights into actionable plans
• Have strong execution capabilities, with experience in deploying growth initiatives, building pipelines, and ensuring adoption across markets and teams
• Excel in stakeholder collaboration, acting as a connector across Commercial, Marketing, Finance, and Service teams to drive alignment and impact

Job description

Life. Unlimited. At Smith+Naphew we design and manufacture technology that takes the limits off living.

What will you be doing?

In this role, you will be at the centre of a transformation journey, working across markets to position Service as a core contributor to business growth. You will partner closely with Commercial, Marketing, and Service teams to identify opportunities within the installed base, convert them into sustainable revenue, and build a strong service pipeline.

You will lead the execution of regional service growth initiatives, ensuring alignment with broader EMEA strategy while navigating the unique dynamics of multiple markets. From strengthening contract penetration to scaling value added service offerings, your work will directly influence how Service supports customer outcomes and business performance. Along the way, you will engage and enable stakeholders, driving a mindset shift that redefines Service from a cost centre into a powerful growth driver.

What will you need to be successful?

Success in this role comes from your ability to combine strategic thinking with hands on execution while building strong partnerships across a complex and diverse organisation. You will be comfortable operating in ambiguity, influencing without authority, and translating opportunity into measurable commercial outcomes.

Key responsibilities

• Bring significant experience within the medical devices industry with a strong track record of driving service revenue growth, lifecycle monetization, or commercial transformation initiatives
• Demonstrate strong commercial acumen with the ability to identify growth opportunities within the installed base and convert them into sustainable revenue streams
• Be highly effective at influencing senior stakeholders and sales organisations, driving a mindset shift from service as a cost centre to a strategic growth driver
• Show proven ability to operate across multi country or regional environments, navigating complexity while maintaining focus on delivery and results
• Be a data driven decision maker, capable of building business cases, interpreting performance metrics, and translating insights into actionable plans
• Have strong execution capabilities, with experience in deploying growth initiatives, building pipelines, and ensuring adoption across markets and teams
• Excel in stakeholder collaboration, acting as a connector across Commercial, Marketing, Finance, and Service teams to drive alignment and impact

The anticipated base compensation range for this position is 228000 PLN - 342000 PLN gross annually.

The actual base pay offered to the successful candidate will be based on objective, job‑related factors including relevance of skills, qualifications, experience, scope and responsibilities, geographic location, and internal equity considerations. Compensation decisions are made using consistent and gender‑neutral criteria, in line with applicable pay transparency laws. This role has been evaluated within our internal job architecture and mapped to a defined pay band to ensure consistency and fairness.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve.

Inclusion & Belonging

Committed to welcoming, celebrating and thriving on inclusion and belonging.

Your Future

Generous annual bonus, life insurance.

Work/Life Balance

Flexible vacation and time off, paid holidays and paid volunteering hours, so we can give back to our communities.

Your Wellbeing

Private health and dental plans, multisport card/my benefit platform, and much more.

Flexibility

Hybrid working model (for most professional roles).

Training

Hands‑on, team‑customised, mentorship, subsidies for language classes, certifications and postgraduate studies.