Recruitment & Onboarding Specialist

The Adecco Group; Kraków; On-site; PLN 46,000 - 62,000; Full time

Job summary

The Adecco Group Kraków is seeking a Recruitment Coordinator to provide frontline service to internal teams, clients, vendors and users of Vendor Management Software. You will handle onboarding, tickets, timesheets, visa letters, and payroll-related requests while meeting SLA targets.

This role requires strong communication, attention to detail, and proficiency with Microsoft Office. Join a global leader dedicated to providing excellent service and continuous improvement.

Qualifications

• Education equivalent to US High School Diploma.
• Minimum two (2) years’ work experience in a service level industry.
• One to three (1–3) years’ experience in a customer service environment.

Responsibilities

• Onboard contractors and manage onboarding processes efficiently.
• Respond to tickets and inquiries, including invoicing and timesheets.
• Track furloughs and manage exception approvals.
• Communicate with stakeholders and meet SLAs consistently.
• Escalate issues per standard procedures and document outcomes.

Skills

Effective communication

Customer service

Attention to detail

Microsoft Office

Fast-paced environment

Education

High School Diploma equivalency (US)

Tools

Microsoft Office

Job description

The Adecco Group Kraków is seeking a Recruitment Coordinator to provide frontline service to internal teams, clients, vendors and users of Vendor Management Software. You will handle onboarding, tickets, timesheets, visa letters, and payroll-related requests while meeting SLA targets.

This role requires strong communication, attention to detail, and proficiency with Microsoft Office. Join a global leader dedicated to providing excellent service and continuous improvement.