Receptionist (f/m/d)

MEININGER Hotels Group; Kraków; On-site; PLN 47,000 - 69,000; Full time

Benefits offered by this job

Salary and tax-free surcharges

Extra vacation days

Volunteer & VTO program

Growth opportunities

Dynamic team

Travel opportunities

Staff events

Well-being platform

Mondly language app

Job summary

MEININGER Kraków Centrum is looking for a Receptionist (f/m/d) to warmly welcome guests, manage check-ins and check-outs, and ensure a smooth arrival experience in a lively hotel environment.

You will respond to guest inquiries, advise on local attractions, handle invoicing and admin tasks, and assist with occasional F&B shifts. Fluent English and German are required, additional languages are a plus, and collaboration within a diverse team is expected.

Qualifications

• Experience in hospitality or HORECA is a plus.
• Outgoing personality and people skills.
• Fluency in German and English (min A2-B1).

Responsibilities

• Manage guest check-in and check-out processes.
• Provide local recommendations and guest assistance.
• Handle basic invoicing and admin tasks.
• Support F&B tasks on occasion.

Skills

Customer service

Multilingual communication

Team player

Flexibility

Job description

Receptionist (f/m/d)MEININGER Kraków CentrumFull-ti,eAre you a people person who wants to create and share memorable experiences with our guests?Apply to MEININGER Kraków Centrum for a Receptionist (f/m/d).MEININGER Hotels. Redifining hybrid hospitality.We run more than 36 hotels in Europe's best cities—and counting!YOUR TASKSYou act as a great host and create a memorable stay for our guestsYou are in charge of the welcome and goodbye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancyYou respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional servicesYou take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shiftsYOUR PROFILEYou have your first working experience in the hotel, or you are passionate about HORECA industriesYou possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasksYou are a people person, you like helping others and creating an unforgettable experience for our guestsYou are a team player, ready to help your colleagues and tackle challenges togetherYou speak German and English fluently (solid A2-B1 level min.), any other languages are an advantageWHAT MEININGER OFFERSAttractive salary and tax-free surchargesAn extra day for every year with MEININGER (up to 5 days max.)2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Program)Growth and development opportunities as part of an internationally expanding organizationA dynamic, diverse teamThe occasional opportunity to travel to support new openings or exchange programsMEININGER Staff Nights Program and discounts for your family & friendsEmployee events and team activities: M-Days, winter parties, team building eventsAccess to our well-being platform, offering personalized 1:1 sessions with certified psychologists and lifestyle experts in multiple languages for both MEININGER employees and their family membersMondly: Online language learning AppAPPLICATIONWe are enthusiastic hosts as diverse as our guests. Feels like you?Send us your CV in Polish or English and get ready for your MEININGER journey!We welcome candidates with diverse life preferences and from different backgrounds, cultures, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.STEP IN & EXPLORE our hotel here: MEININGER Kraków CentrumContact: Jakub List (Hotel Manager)Remote Type:On Site