Receptionist

Jones Lang LaSalle, Inc.; Warszawa; On-site; PLN 40,000 - 60,000; Full time

Benefits offered by this job

Benefit Systems

Private healthcare

Life insurance

Job summary

Jones Lang LaSalle (JLL) in Warsaw is seeking a Front of House/Reception professional to greet visitors, manage bookings, and ensure meeting room readiness in a multinational corporate setting.

You will handle internal/external bookings, assist with room setups, and maintain high standards across services, facilities, and public areas while keeping clients and colleagues informed of updates.

Qualifications

• Experience in a corporate or hotel reception environment.
• Independent and self-managing worker.
• Strong customer service skills—a great networker!
• Professional and confident telephone manner; excellent oral & written communication; good computer literacy.
• Ability to use initiative and remain calm under pressure.
• Strong team player with ability to multitask and prioritise work commitments.
• Flexible approach to departmental requirements.
• Good educational background and solid command of written & spoken English and Polish.

Responsibilities

• Cover Front of House and Reception services with our Client’s office.
• Welcome Meet and greet for all visitors and clients.
• Assist with internal/External bookings as required with full meeting room accountability.
• Ensuring that all meeting rooms, services, VC, facilities, and public areas are set and maintained to the expected standards.
• Ownership and ability to facilitate room set-ups – including moving flexible furniture.
• Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking.
• Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required.
• Maintain a strong awareness of business activity & communicate all updates with regional team members.

Skills

Reception experience

Independent worker

Customer service

Phone etiquette

Communication (oral & written)

Computer literacy

Calm under pressure

Team player

English & Polish fluency

Education

Educational background

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities

Customer Service

• Greet, assist and direct candidates, new hires, visitors, and the general public
• Handle telephone, email, and other queries professionally
• Administer parking spaces for visitors and employees
• Arrange taxis for client staff and visitors as requested
• Book onsite meeting rooms and organize hospitality according to site procedures
• Register and distribute documents per local procedures
• Coordinate local events and travel arrangements as required
• Perform additional administrative tasks as needed

HSE, Security & Quality

• Liaise with site managing agent and security personnel
• Maintain high level of security awareness and knowledge of emergency procedures
• Issue ID and access badges for new hires/vendors/visitors and maintain accurate records
• Monitor and maintain office and badge consumables within agreed stock levels
• Maintain security sign-in protocols
• Conduct site inductions for new starters and provide first-line support for concerns
• Actively support JLL's Quality Management program

Site Operations

• Conduct daily meeting room and office checks
• Prepare and serve refreshments, manage catering setup and clearance
• Manage all Facilities helpdesk requests and liaise with service providers
• Handle incoming and outgoing mail according to established procedures
• Assist in coordinating repairs and maintenance of office equipment
• Manage office supplies ordering process
• Maintain accurate and updated seating plans
• Ensure detailed handover for responsibilities during absences

What You'll Receive

• Employment contract
• Competitive benefits package including Benefit Systems, private healthcare, and life insurance
• Opportunity to work in a professional, stimulating, and challenging multinational environment
• Clear long-term career progression opportunities
• Freedom to demonstrate your own initiatives
• Access to comprehensive training and development programs
• Friendly and supportive company culture

Job Description

What the job involves

• Cover Front of House and Reception services with our Client’s office.
• Welcome Meet and greet for all visitors and clients
• Assist with internal/External bookings as required with full meeting room accountability.
• Ensuring that all meeting rooms, services, VC, facilities, and public areas are set and maintained to the expected standards.
• Ownership and ability to facilitate room set-ups – including moving flexible furniture
• Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
• Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required
• Maintain a strong awareness of business activity & communicate all updates with regional team members.

Skills & Experience

• Experience working within a Corporate or Hotel Reception environment
• Independent and self-managing worker
• Strong customer service skills- a great networker!
• Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
• Ability to use initiative and remain calm under pressure.
• A strong team player with the ability to multitask & prioritise work commitments.
• Flexible approach to departmental requirements.
• Good educational background & a solid command of written & spoken English and Polish

What you can expect from us

• Employment contract
• Competitive benefits package (incl. Benefit Systems, private healthcare, and life insurance)
• Possibility to work in a highly professional, stimulating, and challenging work environment of a multinational Company with a great and long-term career perspective
• Opportunity to demonstrate your own initiatives
• Opportunity to participate in training and development programs
• Friendly and supportive company culture

Location

On-site –Warsaw, POL

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.