Quality OPS Manager

Autodoc; Szczecin; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

26 vacation days per year

Mental Wellbeing Program

AUTODOC corporate discount

Job summary

AUTODOC is seeking a Quality OPS Manager to drive performance across our warehouse network in Europe. You will build a middle management layer between the Quality Director and site quality teams, lead ICQA initiatives, and own daily coordination of quality operations.

You will standardize processes, guide problem solving using A3/DMAIC, and foster a culture of continuous improvement while ensuring safety and cost efficiency across all warehouses. Proficiency in English and Polish is required.

Qualifications

• 2–3 years of work experience in a similar position.
• Experience with large-scale warehouse operations and ICQA audits.
• Strong team management and stakeholder handling abilities.
• Advanced English; Polish at least basic.

Responsibilities

• Lead and coordinate quality teams across multiple warehouses.
• Create ICQA role and define requirements for WMS 2.0.
• Own daily quality ops; participate in weekly and monthly meetings.
• Standardize processes; focus on safety and cost optimization.
• Analyze data, build reports, and drive improvement projects.
• Cultivate a quality-focused culture.

Skills

Team leadership

Lean methodology

Analytical reasoning

Communication

Tools

MS Office (Excel)

Power BI

Metabase

Job description

Engineered in Berlin. Driving the Future of Europe.
At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket.
Our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. This continental focus allows us to blend our heritage with high-tech innovation, staying agile and closely connected to the markets we serve.
Today, our team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for drivers everywhere.
Come join us and impact the future of AUTODOC!

Job Description

We are seeking a driven Quality OPS Manager to ensure the effective management of both employees and processes within the Quality area. In this role, you will be responsible for ensuring high productivity, efficiency, and continuous improvement of all processes in this department. This position involves developing the Quality Team, leading quality projects, and standardizing processes in respective areas.

Key Responsibilities:

• Team Leadership & Coordination: Build a middle management layer between the Quality Director and theQuality managers & Quality Team Leaders at individual warehouses. This will improve communication, bring a stronger focus to operational quality topics, and provide better support for team leaders.
• ICQA Development: Create a new Quality role dedicated to ICQA (Inventory Control and Quality Assurance) processes. This ranges from daily locations audits to defining procedural and technological requirements for rolling inventory in WMS 2.0 for the future state.
• Operational Ownership: Take ownership of the daily coordination of Quality teams across all warehouses, participate in weekly Q-OPS meetings, and lead monthly Q-OPS sessions for senior SCM leadership.
• Process Standardization: Actively implement standard workmanship and align the processes across all warehouses. You will maintain a strong focus on safety and ergonomics, efficiency and productivity, and cost optimization within the Quality OPS domain.
• Data Analysis & Problem Solving: Analyze quality data, build reports, define action plans, and participate in quality-related projects. You will apply structured problem-solving methodologies and communications (e.g., A3, PDCA, DMAIC).
• Culture Building: Foster a culture that is focused on a quality mindset and continuous improvement.

Qualifications

• 2-3 years of work experience in a similar position.
• Practical knowledge of large-scale warehouse operations, ideally within the context of Quality Inbound/Outbound (IB/OB) audits and Inventory Control audits.
• Experience in team management and managing distributed processes.
• Strong understanding of ICQA from both a process and finance requirements perspective.
• Strong analytical reasoning and structured issue resolution skills, featuring a problem-solving approach, critical thinking, and a proactive attitude.
• Proficiency in MS Office tools (Excel, PBI, Metabase).
• Project Management experience and knowledge of Lean / Visual Management methodology.
• Understanding of quality tools such as Ishikawa diagrams, flowcharts, Pareto rules, 8W, and LEAN tools.
• Good communication skills and a proven ability to manage challenging stakeholders.
• Advanced proficiency in English and at least an elementary level of Polish.

Additional Information

• Competitive salaries based on your professional experience;
• Stable employment in a fast-growing international company;
• A cafeteria benefits system that lets you choose from options such as life insurance, private medical care, a sports card, cinema tickets, and more;
• Guaranteed 26 vacation days per calendar year;
• An extra day off to celebrate your birthday;
• Mental Wellbeing Program – free and confidential mental and physical health support services for you and your immediate family, covering a wide range of personal and work-related issues;
• AUTODOC corporate discount for purchasing car parts at special rates for personal use;
• Opportunities for advancement, further training (over 650 courses on soft and hard skills available on our e-learning platform), and coaching;
• Free English, German, and Polish language classes.

This job was posted on 19.10.2026, and is considering applications up to 6 weeks from this date.