QA Lead, Digital Customer Experience — Flexible Work Options

Hitachi, Ltd.; Kraków; On-site; PLN 300,000 - 520,000; Full time

Benefits offered by this job

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support your financial安全

Job summary

Hitachi, Ltd. in Kraków seeks a seasoned QA leader to coordinate end-to-end Quality Assurance across the Digital Customer Experience landscape, including Salesforce, CPQ, PowerShop, Camos Configurator, and Customer Portal solutions.

You will partner with cross-functional teams and vendors to drive testing excellence and enable seamless customer experiences. The role emphasizes developing integrated test strategies, coordinating testing activities, monitoring quality metrics, and ensuring release

Qualifications

• 10+ years of experience in a large global corporation.
• 7+ years of experience in Quality Assurance & Testing across integrated enterprise landscapes.
• Good understanding of end-to-end and cross-platform testing as well as use of test automation solutions.
• Experience coordinating outsourced testing teams.
• Strong defect, stakeholder and vendor-management capabilities.
• Strong analytical and communication skills.

Responsibilities

• Own and coordinate end-to-end Quality Assurance across the Digital Customer Experience landscape.
• Develop and maintain integrated test strategies and plans across Salesforce applications, CPQ, PowerShop, Camos Configurator, and Customer Portal.
• Coordinate functional, integration, regression, and user acceptance testing activities.
• Ensure adequate test coverage for cross-platform business processes, interfaces, and releases.
• Manage testing activities delivered by strategic vendors and external partners.
• Review and challenge test plans, coverage, execution quality, and defect resolution processes.
• Align business testers, application teams, and delivery partners to ensure testing readiness.
• Monitor and communicate quality metrics, defect status, test progress, and release readiness.
• Provide quality assurance input for release readiness assessments and go/no-go decisions.
• Drive continuous improvement while ensuring compliance with Hitachi Energy QA standards, tools, and best practices.

Skills

Quality Assurance

Test coordination

Vendor management

Stakeholder management

Test automation

Cross-functional collaboration

Analytical communication

Job description

Hitachi, Ltd. in Kraków seeks a seasoned QA leader to coordinate end-to-end Quality Assurance across the Digital Customer Experience landscape, including Salesforce, CPQ, PowerShop, Camos Configurator, and Customer Portal solutions.

You will partner with cross-functional teams and vendors to drive testing excellence and enable seamless customer experiences. The role emphasizes developing integrated test strategies, coordinating testing activities, monitoring quality metrics, and ensuring release