Q2C Business Analyst: Global Revenue & Process Optimization

Bruker; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Bruker is hiring a Global Q2C Business Analyst to translate stakeholder needs into clear process and system requirements. You will connect commercial, order management, billing, AR, and revenue processes across regions, maintaining governance and data quality.

You will support KPI development, dashboards, and reporting, while coordinating with Finance, IT, and GBS teams in a multinational environment. Strong analytical and communication skills are essential.

Qualifications

• Bachelor degree required in Finance, Accounting, Business, Supply Chain, Information Systems, or related.
• 4–6 years of Q2C/O2C, Order Management, AR, business analysis, or process improvement experience.
• Experience with SAP S/4HANA or ECC and related modules is preferred.
• Strong English written and verbal communication skills.
• Ability to align cross-functional stakeholders without direct authority.
• Experience in a complex multinational environment is a plus.

Responsibilities

• Document current and future-state Q2C processes and requirements.
• Analyze requirements across commercial, order management, billing, AR, and collections.
• Support intake and evaluation of Q2C change requests.
• Maintain Q2C process documentation and knowledge repositories.
• Analyze operational data to identify root causes and improvements.
• Develop Q2C KPIs, dashboards, and management reporting.
• Coordinate with Finance, IT, and business partners.
• Develop or support test scenarios and UAT for changes.
• Support user training and adoption of global standards.
• Monitor actions, risks, and dependencies.
• Contribute to process harmonization and automation initiatives.
• Perform other duties as required.

Skills

Q2C domain knowledge

End-to-end dependencies

Analytical skills

Process improvement

Data quality

English communication

Audit & controls

Stakeholder facilitation

Multinational experience

Education

Bachelor degree in Finance, Accounting, Business, Supply Chain, Information Systems, or related

Tools

SAP S/4HANA

ECC

Sales and Distribution

FI-AR / RAR / GTS

CRM / SFDC

Job description

Bruker is hiring a Global Q2C Business Analyst to translate stakeholder needs into clear process and system requirements. You will connect commercial, order management, billing, AR, and revenue processes across regions, maintaining governance and data quality.

You will support KPI development, dashboards, and reporting, while coordinating with Finance, IT, and GBS teams in a multinational environment. Strong analytical and communication skills are essential.