Global Q2C Analytics & Process Analyst

Bruker; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Bruker is seeking a skilled Q2C/O2C Business Analyst to optimize quote-to-cash processes in a global, finance-driven environment. You will translate stakeholder needs into clear process and system requirements, supporting governance and data quality across multiple entities.

The role collaborates with Sales, Order Management, GBS, and IT teams to drive process improvements, dashboards, and KPIs. Warsaw, Poland or Porto, Portugal offer potential placement.

Qualifications

• Bachelor degree in Finance, Accounting, Business, Supply Chain, Information Systems, or related field.
• 4-6 years of relevant work experience in Q2C/O2C, Order Management, AR, or ERP-enabled transformation.
• Experience with SAP S/4HANA or ECC and related modules is preferred.
• Strong understanding of Q2C domains like order management, billing, AR, revenue recognition.

Responsibilities

• Document current and future-state Q2C processes, requirements, controls, dependencies, local variations, and handoffs using approved BPO standards.
• Gather and analyze requirements across commercial, order management, billing, AR, collections, disputes, GTS, and RAR stakeholders; prepare structured recommendations for the Q2C Global Process Owner.
• Support intake and evaluation of Q2C change requests by validating completeness, process fit, business impact, affected systems, stakeholders, and cross-functional dependencies.
• Maintain Q2C process documentation, templates, decision logs, issue lists, action trackers, and supporting knowledge repositories.
• Analyze operational data and trends across order quality, billing, credit, cash application, collections, disputes, aging, and process exceptions to identify root causes and improvement opportunities.
• Support development of Q2C KPIs, dashboards, and management reporting, ensuring consistent definitions, reliable data inputs, and clear interpretation.
• Coordinate with Business, Sales Operations, IT, Finance, and SAP teams.
• Develop or support functional requirements, test scenarios, UAT, and business-readiness activities.

Skills

Analytical skills

Root-cause analysis

Problem-solving

Data quality

Education

Bachelor degree in Finance, Accounting, Business, Supply Chain, Information Systems, or a related discipline

4-6 years of relevant work experience in Q2C/O2C, Order Management, Accounts Receivable, business analysis, process improvement, shared services, or ERP-enabled transformation

Tools

SAP S/4HANA / ECC (Sales & Distribution, FI-AR, RAR, GTS, CRM/SFDC)

Job description

Bruker is seeking a skilled Q2C/O2C Business Analyst to optimize quote-to-cash processes in a global, finance-driven environment. You will translate stakeholder needs into clear process and system requirements, supporting governance and data quality across multiple entities.

The role collaborates with Sales, Order Management, GBS, and IT teams to drive process improvements, dashboards, and KPIs. Warsaw, Poland or Porto, Portugal offer potential placement.