Product Sales Support Engineer

Cargotec Corporation; Ożarów Mazowiecki; On-site; PLN 90,000 - 120,000; Full time

Benefits offered by this job

Private medical care

Life insurance

MultiSport or Medicover Sport card

Free coffee and fruit Wednesdays

Job summary

Hiab, a Hiab brand under Cargotec Corporation, is seeking a Product Sales Support Engineer to join our team. You will be the technical and commercial bridge between sales, product development, and customers, shaping proposals, tender replies, and product configurations across five business units.

You will read complex drawings, coordinate with sales reps on site visits (company car provided), translate engineering jargon into clear business value, and help drive solution adoption with training

Qualifications

• Bachelor’s degree in Mechanical Engineering, Production Engineering, or Commercial Engineering.
• Experience in heavy machinery or related technical/sales roles is preferred.
• Fluent in English and the local language, with ability to explain complex technical ideas in business terms.

Responsibilities

• Partner with Sales Executives and dealer networks to support complex opportunities with value-selling arguments.
• Lead pre-sales technical clarification and documentation for public tenders and major proposals.
• Review feasibility, safety parameters, and margin impact before production orders.

Skills

CAD software

Technical pre-sales

English and local language

Travel willingness

Education

Bachelor’s degree in Mechanical/Production/Commercial Engineering

Tools

AutoCAD

DraftSight

Job description

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Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow.

Your mission

Are you an engineering enthusiast who loves shaping how cutting-edge products come to life? In this role, you will work alongside top national companies, truck bodybuilders, and dealer networks to turn engineering excellence into real-world commercial success. You will directly influence how future products are designed by R&D, and take pride in positioning world-class machinery.
If you thrive on technical challenges, practical problem-solving, and winning big deals, this is your next career move!
As a Product Sales Support Engineer, you will serve as the crucial technical and commercial bridge between our sales network, technical teams, and product development across 5 dynamic business units. Working closely with Sales Executives, Dealer Managers, and Business Developers, you will act as the go-to authority for solution positioning, complex configurations, and public tenders.

You will be responsible for evaluating technical proposals before they reach production to ensure every concept holds up in the field. Beyond deal support, you will act as the voice of the market, identifying portfolio gaps to advise R&D on where our products need to evolve. You will also translate complex engineering jargon into practical, value-driven training for the sales force, join sales representatives on site visits (with a company car provided), and drive full adoption of our sales and configuration tools.

Key responsibilities

• Partner directly with, Sales Executives, and dealer networks to support complex opportunities, delivering clear value-selling arguments, lifecycle economics, and product differentiation
• Lead pre-sales technical clarification and documentation for public tenders and major commercial proposals, including Q&A management, scope review, and technical risk assessment
• Review and validate solution feasibility, stability calculations, safety parameters, and margin impact before order approval for production
• Analyze competitive offerings and customer requirements to identify portfolio gaps, providing actionable field intelligence to Product Management and R&D to influence future product line updates
• Turn complex technical details into easy sales guides and deliver practical product training to sales teams and dealers
• Keep all technical sales materials accurate, updated, and on-brand.

What we are looking for

• Bachelor’s degree in Mechanical Engineering, Production Engineering, Commercial Engineering, with approximately 5 years of experience in heavy machinery or related technical/sales roles
• Hands-on proficiency in standard 2D/3D CAD software (e.g., AutoCAD, DraftSight, or similar) to read, review, and adapt technical drawings according to customer requirements
• Proven experience in technical pre-sales, public tenders, and managing technical clarification processes, with the ability to conduct structural/stability evaluations using software tools
• Fluent in English and the local language, with the ability to explain complex technical ideas in clear, simple business terms
• Strong analytical and problem-solving skills to navigate a broad multi-business-unit portfolio (5 business units) and adapt product setups to custom client needs
• Willingness to travel regularly with sales reps to dealers and customer sites; active driver's license required (company car provided).

What we offer

As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.

Our benefits include

• Private medical care
• Life insurance
• MultiSport or Medicover Sport card
• Free coffee and tea plus Fruit Wednesdays

We Are Hiab Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.