Product Ops Analyst — AI-Driven Process & Release (Remote)

Relativity; Kraków; Hybrid; PLN 144,000 - 216,000; Full time

Benefits offered by this job

Health/dental/vision plans

Parental leave

Flexible work arrangements

Company breaks

Long-term incentive program

Training investment

Job summary

Relativity is seeking a Product Operations Analyst in Kraków to optimize the product feedback loop, support roadmapping, and streamline release processes. You will implement automation with AI tools and create scalable SOPs to reduce manual work across the product organization.

You’ll collaborate with product managers and cross-functional partners, measuring impact and driving adoption of new workflows and tools, with a strong emphasis on AI fluency and data-informed decisions.

Qualifications

• 2+ years of experience in technology, data analytics, product management, project management, or process/operations analysis.
• Hands-on experience using AI tools such as Claude, ChatGPT, Gemini, or Copilot to streamline work, automate processes, and improve output quality.

Responsibilities

• Support and optimize our feature launch process and collaborate with internal partners to help ensure successful releases.
• Administer and provide expert guidance for our tooling for product feedback and roadmap management.
• Support product team operating cadence including request routing, coordinating high value content opportunities for department meetings, and maintaining high-quality internal process guidance and product roadmap presentation assets.
• Identify opportunities to enable and empower product managers, including simplifying workflows and reducing operational overhead.
• Identify high-friction, manual, or repetitive work across Product Ops processes such as planning, reporting, roadmap coordination, and internal communications, and prioritize opportunities to improve or automate it.
• Design and implement practical automations using AI tools, workflow platforms, and system integrations, and improve process consistency and scalability through templates, SOPs, and reusable patterns.
• Support the product organization’s adoption of AI-enabled ways of working across discovery, requirements, and delivery.
• Measure the impact of process improvements and automations, and iterate based on adoption and outcomes

Skills

AI tools

Data analytics

Product management

Project management

Process improvements

Data visualization

Communication skills

Education

Bachelor's degree

Tools

Jira

Confluence

Power Automate

n8n

Zapier

Make

Workato

Slack apps

Job description

Relativity is seeking a Product Operations Analyst in Kraków to optimize the product feedback loop, support roadmapping, and streamline release processes. You will implement automation with AI tools and create scalable SOPs to reduce manual work across the product organization.

You’ll collaborate with product managers and cross-functional partners, measuring impact and driving adoption of new workflows and tools, with a strong emphasis on AI fluency and data-informed decisions.