Product Manager - Virtual Travel Orchestrator- VTO (f/m/x)

eSKY.pl; Katowice; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Free parking spots

Work from anywhere in Poland

Remote-friendly

Job summary

eSky Group in Katowice is looking for a Product Manager to join the VTO Product Proposition team. You will optimize conversion and CES across the booking funnel, with emphasis on the final steps where customers configure and pay for trips. You’ll work with fellow PMs/POs to provide evidence, diagnose issues, and prioritise fixes.

Success is measured by improvements in CTR, CVR, CES and revenue. You will drive discovery and delivery, run A/B tests, and collaborate with engineering, design,

Qualifications

• Minimum 18 months product management experience in e-commerce/OTA or conversion optimization.
• Experience designing and running A/B and multivariate tests with an understanding of statistical significance.
• Experience with analytics tools (e.g. GA4) and behavioral tools (e.g. Hotjar).
• Fluent English; Polish language skills are an advantage.

Responsibilities

• Own conversion rate optimization roadmap with a focus on bottom of funnel impact.
• Analyze funnel data, session recordings and customer contacts to identify root causes of friction.
• Collaborate with engineering, design, commercial and CX to move backlog items to production.
• Write PRDs and acceptance criteria to keep delivery moving.

Skills

Product management

A/B testing

Analytics

Hotjar

Fluent English

Polish language

Independent work

Tools

GA4

Hotjar

Job description

office LOCATION Katowice

Remote work Hybrid or remote from Poland

Employment type —

he passion for traveling is what unites the entire eSky Group (eSky, eDestinos, Thomas Cook). Our online travel agency was created by combining years of experience in the travel industry with a love for modern technology. We develop solutions that inspire people to explore the world and together, we turn these inspirations into experiences.

We’re looking for a Product Manager to join the VTO Product Proposition team. You will be responsible for optimizing conversion and CES across the VTO booking funnel, with a particular focus on the final steps where customers configure and pay for their trips. Your job is to find out where the journey is letting customers down and to build a prioritized, evidence based backlog to improve the experience.

You’ll work alongside fellow Product Managers and Product Owners (VTO Product Proposition, Post Booking, App, CX) as well as commercial colleagues and senior stakeholders, providing the evidence, the diagnosis, and the argument for what gets fixed next.

Measuring Success: Performance in this role is evaluated by how effectively your backlog moves key outcome metrics (CTR, CVR, CES) and drives positive business impact, not by delivery output alone.

What will your journey with us look like?

• Roadmap Management: Own and prioritise a conversion rate optimization roadmap, with a particular focus on the bottom of the funnel. Decide between quick fixes and larger structural changes based on data and expected commercial impact.
• Data Analysis and Problem Diagnosis: Analyse conversion funnel data, session recordings and customer contact records to identify the actual causes of friction and drop-off, not just the symptoms. Turn findings into clear, testable hypotheses.
• Discovery and Delivery: Combine ongoing analysis of behavioural data (Hotjar, CS contacts, event tracking) with delivery work. Discovery runs continuously, not as a separate phase that delays shipping.
• Experimentation: Plan, prioritise and run A/B and multivariate tests; where practical, decide what goes to production based on statistically valid results.
• Cross-Functional Collaboration: Work directly with engineering, design, commercial and customer service. Write PRDs and acceptance criteria where they’re needed to keep delivery moving — no unnecessary documentation for its own sake.
• KPI Ownership: Track and report on checkout conversion rate, revenue per session, margin per booking, CES and contact ratio. Take responsibility for these metrics and act on changes without waiting to be told.
• Independent Work in a Remote Team: Take initiative, communicate proactively about blockers, decisions and opportunities, and focus on delivering results rather than following a fixed process.

eSky in numbers

22

years on the market

in total

700

employees

around the world

53

markets

globally

To succeed in this role, you need:

• Minimum 18 months of product management experience, ideally in e-commerce, OTA checkout, or conversion optimisation
• Experience designing and running A/B and multivariate tests, including understanding of statistical significance and common errors in interpreting results
• Experience with analytics tools (e.g. GA4) and behavioural tools (e.g. Hotjar) used to identify the root causes of user problems
• Basic understanding of how AI/ML tools are applied to personalisation and recommendations
• Able to write concise product requirements and acceptance criteria
• Fluent English required; Polish language skills an advantage
• Works independently: Identifies problems and starts working on solutions without waiting for detailed instructions.
• Analytical: Bases decisions on data rather than assumptions, and works to find the root cause of an issue rather than treating symptoms.
• Practical approach to discovery: Gathers information continuously through available data sources rather than running lengthy formal research processes.
• Focused on results: Prioritises delivering a working solution over following a fixed methodology.
• Works well in a remote team: Communicates clearly and proactively, keeps others informed without requiring constant check-ins.
• Understands commercial context: Able to weigh trade-offs between cost, margin and customer experience.
• Works cross-functionally without formal authority: Builds cooperation through clear communication and evidence.

Starting from the second month of work, you can take advantage of the company’s benefits offer.

Time to learn

2 hours per week for self-development

• Training platforms
• Leadership trainings

Flexibility

Work from where you want, and if you choose an office, we have a…

• Free parking spots
• Possibility to work from anywhere in Poland