Product Manager - Booking and Checkout (f/m/x)

eSky Group; Katowice; Ibrido; PLN 140.000 - 230.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free parking spots

Work from anywhere in Poland

Descrizione del lavoro

eSky Group in Katowice is seeking a Product Manager for Booking & Checkout to optimise conversion rates and CES across the booking funnel, focusing on the final steps where customers configure and pay for their trips. You will collaborate with Product Managers and Owners, delivering data-driven diagnosis and a prioritized backlog to elevate the experience.

You will work with commercial partners and senior stakeholders to run experiments, write PRDs, and own KPI performance for checkout.

Competenze

• Minimum 18 months product management experience, preferably in e-commerce or OTA checkout.
• Experience designing and running A/B and multivariate tests, including understanding of statistical significance.
• Experience with analytics tools (GA4) and behavioural tools (Hotjar) used to identify root causes.
• Basic understanding of how AI/ML tools are applied to personalisation and recommendations.
• Able to write concise product requirements and acceptance criteria.
• Fluent English; Polish language skills an advantage.
• Independent, data-driven mindset; strong cross-functional collaboration.
• Practical approach to discovery and delivering working solutions over rigid processes.

Mansioni

• Own and prioritise a conversion-optimisation roadmap for the checkout funnel.
• Analyse funnel data, session recordings and feedback to identify root causes of friction.
• Combine ongoing analysis with delivery work; run continuous discovery and experiments.
• Plan, prioritise and run A/B and multivariate tests and act on statistically valid results.
• Collaborate with engineering, design, commercial and CX; write PRDs and acceptance criteria.
• Own checkout KPIs and drive improvements based on data and business impact.

Conoscenze

Product management

A/B testing

Data analytics

English fluency

Polish advantageous

Strumenti

GA4

Hotjar

AI/ML basics

Descrizione del lavoro

Product Manager – Booking and Checkout (f/m/x)

office LOCATION Katowice

Remote work Hybrid or remote from Poland

Employment type —

he passion for traveling is what unites the entire eSky Group (eSky, eDestinos, Thomas Cook). Our online travel agency was created by combining years of experience in the travel industry with a love for modern technology. We develop solutions that inspire people to explore the world and together, we turn these inspirations into experiences.

We’re looking for a Product Manager (Booking & Checkout) to join our core product team. You will be responsible for optimizing conversion rates and Customer Effort Score (CES) across the booking funnel, with a primary focus on the final steps where customers configure and pay for their trips. Your mission is to identify friction points in the user journey and build a prioritized, evidence-based backlog to elevate the experience.

You will collaborate closely with fellow Product Managers and Product Owners (Post Booking, App, CX), as well as commercial partners and senior stakeholders, delivering data-driven diagnosis and strong business arguments to determine what gets built next.

Measuring Success: Performance in this role is evaluated by how effectively your backlog moves key outcome metrics (CTR, CVR, CES) and drives positive business impact, not by delivery output alone.

What will your journey with us look like?

• Roadmap Management: Own and prioritise a conversion rate optimization roadmap, with a particular focus on the bottom of the funnel. Decide between quick fixes and larger structural changes based on data and expected commercial impact.


• Data Analysis and Problem Diagnosis: Analyse conversion funnel data, session recordings and customer contact records to identify the actual causes of friction and drop-off, not just the symptoms. Turn findings into clear, testable hypotheses.


• Discovery and Delivery: Combine ongoing analysis of behavioural data (Hotjar, CS contacts, event tracking) with delivery work. Discovery runs continuously, not as a separate phase that delays shipping.


• Experimentation: Plan, prioritise and run A/B and multivariate tests; where practical, decide what goes to production based on statistically valid results.


• Cross-Functional Collaboration: Work directly with engineering, design, commercial and customer service. Write PRDs and acceptance criteria where they’re needed to keep delivery moving — no unnecessary documentation for its own sake.


• KPI Ownership: Track and report on checkout conversion rate, revenue per session, margin per booking, CES and contact ratio. Take responsibility for these metrics and act on changes without waiting to be told.


• Independent Work in a Remote Team: Take initiative, communicate proactively about blockers, decisions and opportunities, and focus on delivering results rather than following a fixed process.

eSky in numbers

22

years on the market

in total

700

employees

around the world

53

markets

globally

To succeed in this role, you need:

• Minimum 18 months of product management experience, ideally in e-commerce, OTA checkout, or conversion optimisation


• Experience designing and running A/B and multivariate tests, including understanding of statistical significance and common errors in interpreting results


• Experience with analytics tools (e.g. GA4) and behavioural tools (e.g. Hotjar) used to identify the root causes of user problems


• Basic understanding of how AI/ML tools are applied to personalisation and recommendations


• Able to write concise product requirements and acceptance criteria


• Fluent English required; Polish language skills an advantage


• Works independently: Identifies problems and starts working on solutions without waiting for detailed instructions.


• Analytical: Bases decisions on data rather than assumptions, and works to find the root cause of an issue rather than treating symptoms.


• Practical approach to discovery: Gathers information continuously through available data sources rather than running lengthy formal research processes.


• Focused on results: Prioritises delivering a working solution over following a fixed methodology.


• Works well in a remote team: Communicates clearly and proactively, keeps others informed without requiring constant check-ins.


• Understands commercial context: Able to weigh trade-offs between cost, margin and customer experience.


• Works cross-functionally without formal authority: Builds cooperation through clear communication and evidence.

Starting from the second month of work, you can take advantage of the company’s benefits offer.

Time to learn

2 hours per week for self-development

• Training platforms


• Leadership trainings

Flexibility

Work from where you want, and if you choose an office, we have a...

• Free parking spots


• Possibility to work from anywhere in Poland