Product Manager (Conversion) @ XTB

Xtb; Polska; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Sport subscription

Training budget

Private healthcare

Flat structure

Small teams

Free coffee

Playroom

Free beverages

In-house trainings

Modern office

No dress code

Remote work options

Job summary

XTB is hiring a Product Manager to lead the Conversion Check team. This role owns post-registration client verification and onboarding journeys, partnering with backend, mobile, Salesforce, and AI/Data teams to scale automation and build a fast, compliant verification experience.

You will work with KYC specialists to reduce friction and apply AI where appropriate, in a global investment platform used by millions. This is a hybrid role based in Warsaw with a supportive, growth-focused environment.

Qualifications

• Proven product management experience leading onboarding or KYC products within a regulated environment.
• Strong data analysis skills and an analytical mindset toward product building, focusing on funnel metrics to identify drop-offs and opportunities for automation.
• Openness to and practical experience using AI-based tools in daily product management.
• Familiarity with SaaS, mobile/web application design.
• Experience defining business requirements, creating PRDs, and driving execution with engineering and design.
• High autonomy and self-starter attitude.
• Experience collaborating with cross-functional, agile teams.
• English proficiency at a B2 level or higher.

Responsibilities

• Shape the product: set the vision for the future and select KPIs aligned with area and company goals.
• Put the customer first by validating intuition with research and monitoring satisfaction.
• Operationalize the product vision into concrete steps for the development team.
• Coordinate with stakeholders (legal, risk, marketing) to enable product launch.
• Collaborate with Team Lead of the development team.
• Justify decisions with metrics and data, avoiding unbacked claims.

Skills

Product management

KYC onboarding

AML & EU AI Act

Data analysis

AI tools in product work

SaaS and mobile/web design

Requirements spec & PRD

Autonomy

Cross-functional teamwork

English (B2)

Tools

Agile

Scrum

Kanban

Job description

• Proven product management experience leading onboarding or KYC products within a regulated environment.
• Solid understanding of AML directives and the EU AI Act to guide compliant product decisions, with an awareness of how KYC regulations vary across jurisdictions.
• Strong data analysis skills and an analytical mindset toward product building - specifically using funnel metrics to identify drop-offs, pinpoint manual verification steps ripe for automation, and prioritize optimizations.
• Openness to and practical experience in using AI-based tools in a Product Manager's daily work.
• Familiarity with emerging technology trends, SaaS, and mobile/web application design.
• Experience defining business requirements, creating Product Requirements Documentation (PRD), and driving execution alongside engineering and design.
• High level of autonomy and a self-starter attitude.
• Experience collaborating closely with cross-functional, agile teams.
• English proficiency at a B2 level or higher.

We are building XTB – a global investment company offering innovative technological solutions that allow our clients to effectively manage their finances in multiple ways. All of this within a single, intuitive XTB app already used by over one million users worldwide!

We are a certified Great Place to Work company.

We are looking for a Product Manager to lead our Conversion Check team. In this role, you will take end-to-end ownership of post-registration client verification and onboarding journeys. Working alongside a cross-functional engineering team (backend, mobile, Salesforce, and AI/Data) as well as operational KYC specialists, your primary focus will be scaling automation, reducing friction, and leveraging AI to build a fast, compliant verification experience.

What we offer:

• Real impact on the development of the company and the product.
• Work in an experienced team that is happy to share its knowledge.
• A clear vision of development thanks to regular feedback and clear career paths.
• A training budget for courses and conferences that interest you.
• An extra day off on your birthday.
• An extra day off for parents.
• Equipment tailored to your needs.
• Private medical care and group insurance.
• Access to an e-learning platform for learning English and a benefits platform.
• Access to a wellbeing platform and the opportunity to take advantage of workshops and private therapy sessions.
• Remote work, from the office in Warsaw or from a coworking space in your city.
• Regular team-building meetings.

Responsibilities:

• You are responsible for the shape of the product: the vision for the future and the selection of KPIs that correspond to the KPIs of the area and the company.
• The customer is the most important thing for you - you look for confirmation of your intuition in research and monitor customer satisfaction.
• You are responsible for operationalizing the product vision: you translate visions into specific steps and tasks for the development team.
• You are responsible for cooperation with stakeholders such as the legal department, risk department, and marketing: you coordinate activities so that the product can be launched on the market.
• You cooperate with the Team Lead of the development team.
• You are proficient in the world of metrics, justify your decisions with numbers and facts, and avoid “I think” statements.

Requirements:

Product Management, Product development, AML, EU AI Act

Tools:

Agile, Scrum, Kanban.

Additionally:

• Sport subscription
• Training budget
• Private healthcare
• Flat structure
• Small teams
• Free coffee
• Playroom
• Free beverages
• In-house trainings
• Modern office
• No dress code