Procurement Operations Specialist

HITACHI ENERGY CZECH REPUBLIC S.R.O.; Kraków; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support your financial安全

Job summary

HITACHI ENERGY SERVICES SP. Z O.O. in Krakow, Poland, is seeking a Procurement Operations Specialist to provide operational support and governance across the Indirect Materials & Services organization.

You will act as SME for procurement systems, manage supplier data, and help standardize processes while enabling digitalization and continuous improvement. The role collaborates with stakeholders across Procurement, Finance, IT, and business units to ensure compliant, efficient execution and

Qualifications

• Bachelor's or Master's degree in Supply Chain Management, Business Administration, Finance, Information Systems, or a related discipline.
• Minimum 2 years of experience in Procurement, Shared Services, Supply Chain, Master Data Management, Business Operations, or a comparable environment.
• Good understanding of procurement processes, governance principles, and customer support models.
• Strong written and verbal communication skills with the ability to collaborate effectively with stakeholders across functions, business units, and geographies.
• Ability to coordinate activities across multiple stakeholders and work effectively in a complex global environment.
• Strong analytical, organizational, and problem‑solving skills, with attention to detail and quality.
• Proficiency in Microsoft Office applications and experience working with enterprise systems and digital platforms.
• Fluent English communication skills. Additional language skills are considered an advantage.

Responsibilities

• Provide operational support and guidance to internal and external stakeholders across procurement operations, supplier data management, and related business processes.
• Act as a subject matter expert for procurement systems, processes, policies, and governance standards, ensuring consistent and compliant execution of activities.
• Manage and resolve operational inquiries, requests, and issues by collaborating with business users, suppliers, Procurement, Finance, IT, and other cross‑functional stakeholders.
• Support the maintenance, governance, quality, and int‑egrity of procurement‑related data, supplier information, catalogs and content, and knowledge assets.
• Develop, maintain, and continuously improve process documentation, user guidance, training materials, and knowledge management content to support stakeholder enablement and self‑service adoption.
• Participate in system implementations, testing activities, process changes, and deployment initiatives to ensure operational readiness and successful adoption of new solutions and capabilities.
• Monitor operational performance, identify opportunities for standardization, simplification, automation, and service improvement, and proactively contribute to efficiency and quality enhancements.
• Support delivery of transformation, digitalization, and continuous improvement initiatives, contributing to the evolution of the global IMS operating model and user experience.

Skills

Communication

English fluency

Analytical thinking

MS Office

Education

Bachelor's or Master's degree in Supply Chain or related field

Tools

Procurement systems

Digital platforms

Enterprise systems

Job description

Location: Krakow, Lesser Poland, Poland

Job ID: R0150048

Date Posted: 2026-10-27

Company Name: HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category): Customer Service & Contact Center Operations

Job Schedule: Full time

Remote: No

Job Description

The Opportunity:

The Procurement Operations Specialist provides operational support, process expertise, and business enablement services across the Indirect Materials & Services (IMS) organization. The role acts as a key point of contact for internal stakeholders, supporting effective execution of procurement-related processes, systems, supplier data activities, and governance requirements. It ensures a consistent user experience while promoting compliance, operational excellence, and adoption of global standards.

The role combines operational support, application expertise, supplier master data governance, knowledge management, and continuous improvement responsibilities within a single service-oriented function. It contributes to the development and evolution of the IMS operating model by supporting digitalization, simplification, automation, and user enablement initiatives across global business operations

How You'll Make an Impact

• Provide operational support and guidance to internal and external stakeholders across procurement operations, supplier data management, and related business processes.
• Act as a subject matter expert for procurement systems, processes, policies, and governance standards, ensuring consistent and compliant execution of activities.
• Manage and resolve operational inquiries, requests, and issues by collaborating with business users, suppliers, Procurement, Finance, IT, and other cross‑functional stakeholders.
• Support the maintenance, governance, quality, and int‑egrity of procurement‑related data, supplier information, catalogs and content, and knowledge assets.
• Develop, maintain, and continuously improve process documentation, user guidance, training materials, and knowledge management content to support stakeholder enablement and self‑service adoption.
• Participate in system implementations, testing activities, process changes, and deployment initiatives to ensure operational readiness and successful adoption of new solutions and capabilities.
• Monitor operational performance, identify opportunities for standardization, simplification, automation, and service improvement, and proactively contribute to efficiency and quality enhancements.
• Support delivery of transformation, digitalization, and continuous improvement initiatives, contributing to the evolution of the global IMS operating model and user experience.

Your Background

• Bachelor's or Master's degree in Supply Chain Management, Business Administration, Finance, Information Systems, or a related discipline.
• Minimum 2 years of experience in Procurement, Shared Services, Supply Chain, Master Data Management, Business Operations, or a comparable environment.
• Good understanding of procurement processes, business operations, governance principles, and customer support models.
• Strong written and verbal communication skills with the ability to collaborate effectively with stakeholders across functions, business units, and geographies.
• Ability to coordinate activities across multiple stakeholders and work effectively in a complex global environment.
• Strong analytical, organizational, and problem‑solving skills, with attention to detail and quality.
• Proficiency in Microsoft Office applications and experience working with enterprise systems and digital platforms.
• Fluent English communication skills. Additional language skills are considered an advantage.

More About Us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

Our benefit offering is tailored based on your country of employment and generally includes:

• Competitive salary and incentives
• Well‑being and care
• Paid and unpaid leave
• Flexible work options
• Benefits that support your financial security

You will receive more specific information during the recruitment process.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.

Accessibility and reasonable accommodation: Qualified individuals with a disability may request a reasonable accommodation if you are unable or