Procurement Operations Specialist

Hitachi Energy Ltd.; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and incentives

Well-being and care

Flexible work options

Paid and unpaid leave

Job summary

Hitachi Energy Ltd. is seeking a Procurement Operations Specialist to provide operational support, system expertise, and governance across the Indirect Materials & Services organization.

You will enable user adoption, maintain supplier data quality, and contribute to continuous improvement initiatives within a global IMS operating model. The role combines process knowledge with cross-functional collaboration and digitalization efforts to standardize and optimize procurement processes globally.

Qualifications

• Bachelor's or Master's degree in Supply Chain Management, Business Administration, Finance, Information Systems, or a related discipline.
• Minimum 2 years of experience in Procurement, Shared Services, Supply Chain, Master Data Management, Business Operations, or a comparable environment.
• Good understanding of procurement processes, governance principles, and customer support models.
• Fluent English communication; additional languages are a plus.

Responsibilities

• Provide operational support and guidance across procurement operations and supplier data management.
• Act as a subject matter expert for procurement systems, processes, policies, and governance standards.
• Coordinate with stakeholders across functions to resolve inquiries and issues.
• Support maintenance and governance of procurement data, catalogs and knowledge assets.
• Develop and improve process documentation, user training materials, and knowledge content.
• Participate in system implementations, testing, and deployment initiatives to ensure readiness.
• Monitor performance and identify opportunities for standardization, automation, and service improvements.
• Support transformation, digitalization, and continuous improvement of the IMS operating model.

Skills

Communication skills

Analytical skills

Problem-solving

Cross-functional collaboration

Attention to detail

Education

Bachelor's/Master's in Supply Chain/Business/IT

Tools

Microsoft Office

Enterprise systems

Job description

The Procurement Operations Specialist provides operational support, process expertise, and business enablement services across the Indirect Materials & Services (IMS) organization. The role acts as a key point of contact for internal stakeholders, supporting effective execution of procurement-related processes, systems, supplier data activities, and governance requirements. It ensures a consistent user experience while promoting compliance, operational excellence, and adoption of global standards.

The role combines operational support, application expertise, supplier master data governance, knowledge management, and continuous improvement responsibilities within a single service-oriented function. It contributes to the development and evolution of the IMS operating model by supporting digitalization, simplification, automation, and user enablement initiatives across global business operations

How You'll Make an Impact:

• Provide operational support and guidance to internal and external stakeholders across procurement operations, supplier data management, and related business processes.
• Act as a subject matter expert for procurement systems, processes, policies, and governance standards, ensuring consistent and compliant execution of activities.
• Manage and resolve operational inquiries, requests, and issues by collaborating with business users, suppliers, Procurement, Finance, IT, and other cross-functional stakeholders.
• Support the maintenance, governance, quality, and integrity of procurement-related data, supplier information, catalogs, content, and knowledge assets.
• Develop, maintain, and continuously improve process documentation, user guidance, training materials, and knowledge management content to support stakeholder enablement and self-service adoption.
• Participate in system implementations, testing activities, process changes, and deployment initiatives to ensure operational readiness and successful adoption of new solutions and capabilities.
• Monitor operational performance, identify opportunities for standardization, simplification, automation, and service improvement, and proactively contribute to efficiency and quality enhancements.
• Support delivery of transformation, digitalization, and continuous improvement initiatives, contributing to the evolution of the global IMS operating model and user experience.

Your Background:

• Bachelor's or Master's degree in Supply Chain Management, Business Administration, Finance, Information Systems, or a related discipline.
• Minimum 2 years of experience in Procurement, Shared Services, Supply Chain, Master Data Management, Business Operations, or a comparable environment.
• Good understanding of procurement processes, business operations, governance principles, and customer support models.
• Strong written and verbal communication skills with the ability to collaborate effectively with stakeholders across functions, business units, and geographies.
• Ability to coordinate activities across multiple stakeholders and work effectively in a complex global environment.
• Strong analytical, organizational, and problem-solving skills, with attention to detail and quality.
• Proficiency in Microsoft Office applications and experience working with enterprise systems and digital platforms.
• Fluent English communication skills. Additional language skills are considered an advantage.

More About Us:

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.

Our benefit offering is tailored based on your country of employment and generally includes:

• Competitive salary and incentives
• Well-being and care
• Paid and unpaid leave
• Flexible work options
• Benefits that support your financial security

You will receive more specific information during the recruitment process.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.