Process Specialist, LEAN (M/F/D)

DSV Road GmbH; Warszawa; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Private medical care

Corporate gym

Holiday funds

Christmas gifts

Employee referral program

Yoga in the office

Parking space for employees

Job summary

DSV Road GmbH in Warsaw seeks a Specialist, Lean, QMS to partner with middle management, drive continuous improvement, and implement initiatives aligned with GBS strategic goals. You will collaborate with global units, track CI projects, support transitions to operations, and deliver standard-work programs.

The role requires lean belt certification, bilingual English proficiency (min. B2), strong organization, and the ability to work on-site at least three days per week in a dynamic,

Qualifications

• Experience describing business processes.
• 2+ years of professional practice in an international environment.
• English proficiency of B2 or higher.
• Lean Yellow/Green Belt certification.
• Good organizational skills.
• Office presence at least 3 days per week.

Responsibilities

• Support continuous improvement culture within GBS.
• Collaborate with GBS units and process stakeholders.
• Track and report CI projects and initiatives.
• Assist process transition to operations and SLA reviews.
• Support operational excellence/standard work programs for GBS.
• Design and conduct CI methodologies training sessions.
• Assist in defining and implementing new KPI for GBS services.
• Develop and maintain KPI reporting framework.
• Maintain the Process Maturity Model (Maturity Matrix).
• Support documentation creation and audits per GBS standards.

Skills

English proficiency (B2+)

Organizational skills

International experience (2+ years)

Education

Lean Yellow/Green Belt

Job description

The role of Specialist, Lean, QMS (Continuous Improvement) is to act as a business partner who works closely with middle management and the teams, understand business priorities, proposes and implements improvement projects/initiatives which support successful achievement of DSV GBS strategic goals and objectives.

Your responsibilities:

• Support to build and strengthen continuous improvement culture within GBS
• Cooperation with GBS units and teams and other process stakeholders
• Track and report continuous improvement project and initiatives
• Assist process transition to operations and participate in SLA review
• Support the establishment and delivery of an operational excellence/standard work program for GBS
• Designing, preparing and conducting continuous improvement methodologies training sessions
• Support in defining new KPIs for services provided by GBS and support in their implementation
• Develop, implement and maintain reporting framework for business KPI metrics
• Implementation and maintenance of the process maturity model of the organization (Maturity Matrix Model)
• Support Operations in the creation, development/updating of process documentations outside of process migration scope, and conduct documentation audits based on GBS standards

Our requirements:

• Experience in working in an international environment supported by a minimum of 2 years of professional practice
• Experience in describing business process
• High proficiency in communicating in English (at least B2)
• Completed training from Lean: Yellow/Green Belt
• Good organization skills
• Office presence at least 3 times per week

What we offer:

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program
• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of foreign language classes
• Sharing the costs of professional training & courses
• Life insurance
• Corporate gym
• Corporate sports team
• Coffee / tea
• Parking space for employees
• Holiday funds
• Christmas gifts
• Employee referral program
• Charity initiatives
• Modern and ergonomic office
• Yoga in the office