Premium Travel Advisor & Support Specialist (Norwegian/EN)

Concentrix; Opole; Presencial; PLN 45.000 - 73.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fare discounts

Training program

International environment

Career development

Office Warsaw

Descripción de la vacante

Concentrix is seeking a Travel Advisor to support Nordic Premium Airline SAS with Norwegian and English-speaking customers. You will be the first point of contact for premium inquiries, assist with ticket purchases, and help travelers navigate disruptions, via calls and chat from our Warsaw office.

The role emphasizes accuracy, patience, and a collaborative attitude, with two months of paid training and an international, diverse team.

Formación

• Fluent in written and spoken Norwegian (C1) and English (B2).
• Helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication and ease.

Responsabilidades

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Conocimientos

Norwegian (C1)

English (B2)

Descripción del empleo

Concentrix is seeking a Travel Advisor to support Nordic Premium Airline SAS with Norwegian and English-speaking customers. You will be the first point of contact for premium inquiries, assist with ticket purchases, and help travelers navigate disruptions, via calls and chat from our Warsaw office.

The role emphasizes accuracy, patience, and a collaborative attitude, with two months of paid training and an international, diverse team.