Premium Travel Advisor — Nordic Flights (Training & Growth)

Concentrix; Warszawa; On-site; PLN 42,000 - 60,000; Full time

Benefits offered by this job

Fare discounts

Training program

International environment

Career growth

Job summary

SAS Airlines is seeking a friendly Travel Advisor to support premium customers in Warsaw. You will handle inquiries, assist with ticket purchases, and resolve travel issues via calls and chat, helping travelers before, during, and after their journeys.

No prior experience is required; a fully paid two‑month training program and an international, diverse office environment await. The role offers carrier discounts and a chance to build strong customer relationships in a dynamic travel setting.

Qualifications

• Fluent in Swedish (C1) and English (B2)
• Helpful and collaborative spirit
• Energetic, patient, and open-minded
• Active listener with clear communication
• Highly organized and reliable
• Available to work from our Warsaw office

Responsibilities

• Be the 1st point of contact for premium travel inquiries
• Assist with purchasing airline tickets and payment methods
• Support customers with travel difficulties
• Assist passengers via calls or chat
• Build trust through enduring customer relationships

Skills

Swedish language proficiency

English language proficiency

Active listening

Customer service

Communication

Organized

Job description

SAS Airlines is seeking a friendly Travel Advisor to support premium customers in Warsaw. You will handle inquiries, assist with ticket purchases, and resolve travel issues via calls and chat, helping travelers before, during, and after their journeys.

No prior experience is required; a fully paid two‑month training program and an international, diverse office environment await. The role offers carrier discounts and a chance to build strong customer relationships in a dynamic travel setting.