Norwegian-Speaking Premium Travel Advisor (Warsaw)

Concentrix; Katowice; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Employee discounts

Equal opportunities

2-month training

International environment

Coaching & mentoring

Modern Warsaw office

Job summary

Concentrix is seeking a Travel Advisor in its Warsaw office to handle premium Nordic inquiries for SAS with Norwegian. You will assist with ticket purchases, process payments, and support customers through calls or chat.

The role requires fluent Norwegian and strong English, a collaborative spirit, and excellent organizational skills. You will join an international, diverse team offering a 2-month paid training and employee discounts on SAS fares.

Qualifications

• Fluent Norwegian (C1) and English (B2) required.
• Experience in customer service is a plus.
• Strong communication and listening skills.
• Must be highly organized and precise.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with airline ticket purchases and payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls or chat.

Skills

Norwegian C1

English B2

Customer service

Active listening

Communication clarity

Highly organized

Job description

Concentrix is seeking a Travel Advisor in its Warsaw office to handle premium Nordic inquiries for SAS with Norwegian. You will assist with ticket purchases, process payments, and support customers through calls or chat.

The role requires fluent Norwegian and strong English, a collaborative spirit, and excellent organizational skills. You will join an international, diverse team offering a 2-month paid training and employee discounts on SAS fares.