Polish Speaking Agent

Cross Border Talents; Zgierz; On-site; PLN 59,000 - 88,000; Full time

Benefits offered by this job

Free accommodation

Utilities included

Training provided

Job summary

Cross Border Talents is hiring for a Polish-speaking customer support role in Portugal. You will assist customers via phone and email, resolve issues, and work with your team to ensure a positive experience. Training and relocation support are provided to help you settle into the country.

The position welcomes fresh graduates and requires fluent Polish along with good English. Company accommodation is provided, with utilities included, to support your start in Portugal.

Qualifications

• Fluent Polish required.
• Good English skills, both written and spoken.
• Strong communication and a customer-oriented attitude.
• Willingness to relocate to Portugal.
• Valid EU work authorization.

Responsibilities

• Assist Polish-speaking customers via phone and email.
• Answer questions and help resolve customer issues.
• Communicate clearly and professionally.
• Work with your team to deliver a positive customer experience.

Skills

Polish language

Customer service

English communication

Job description

Ready for a fresh start abroad? Join an international customer support team in Portugal, where you can use your Polish every day, gain new skills, and settle into a new country with company-provided accommodation.

What You Get

• monthly salary
• Free shared company accommodation, including utilities
• 15 working days of paid training to prepare you for the role
• An international, multicultural work environment
• No previous experience required — fresh graduates are welcome!

What You'll Do

• Assist Polish-speaking customers via phone and email
• Answer questions and help resolve customer issues
• Communicate clearly and professionally
• Work with your team to deliver a positive customer experience

Who Can Apply?

• Fluent Polish
• Good English skills, both written and spoken
• Strong communication and a customer-oriented attitude
• Willingness to relocate to Portugal
• Valid EU work authorization

New to Customer Support? We've Got You Covered.

You'll receive training on the tools, systems, products, and processes you'll need before handling customer interactions.

Why Portugal?

Experience life in a new country, meet people from different cultures, and build international work experience. With company accommodation and utilities covered, you can focus on settling in and starting your next chapter.