Polish Speaking Agent

Cross Border Talents; Pabianice; On-site; PLN 59,000 - 79,000; Full time

Benefits offered by this job

Company accommodation with utilities

15 working days of paid training

Multicultural international team

Job summary

Cross Border Talents is hiring a Polish-speaking customer support agent to join an international team in Portugal. You will assist Polish-speaking customers by phone and email, answer questions, and help resolve issues while adapting to a new country with company-provided accommodation.

No prior experience required; you will receive training on the tools and processes before handling customer interactions. This role offers an international work environment, relocation support, and a chance to

Qualifications

• fluent Polish language required.
• Good English skills, both written and spoken.
• Strong communication and a customer‑oriented attitude.
• Willingness to relocate to Portugal.
• Valid EU work authorization.

Responsibilities

• Assist Polish-speaking customers via phone and email
• Answer questions and help resolve customer issues
• Communicate clearly and professionally
• Work with your team to deliver a positive customer experience

Skills

Polish language

English proficiency

Communication skills

Customer‑oriented

Willingness to relocate

EU work authorization

Job description

Ready for a fresh start abroad? Join an international customer support team in Portugal, where you can use your Polish every day, gain new skills, and settle into a new country with company-provided accommodation.

What You Get

• monthly salary
• Free shared company accommodation, including utilities
• 15 working days of paid training to prepare you for the role
• An international, multicultural work environment
• No previous experience required — fresh graduates are welcome!

What You'll Do

• Assist Polish-speaking customers via phone and email
• Answer questions and help resolve customer issues
• Communicate clearly and professionally
• Work with your team to deliver a positive customer experience

Who Can Apply?

• Fluent Polish
• Good English skills, both written and spoken
• Strong communication and a customer-oriented attitude
• Willingness to relocate to Portugal
• Valid EU work authorization

New to Customer Support? We've Got You Covered.

You'll receive training on the tools, systems, products, and processes you'll need before handling customer interactions.

Why Portugal?

Experience life in a new country, meet people from different cultures, and build international work experience. With company accommodation and utilities covered, you can focus on settling in and starting your next chapter.