Polish-English Customer Support Specialist - Remote

Elavon Europe; Polska; Remote; PLN 47,000 - 69,000; Full time

Benefits offered by this job

Stable employment

Onboarding and training

Clear career paths

Friendly team environment

Competitive salary

Job summary

U.S. Bank/Elavon is seeking a Junior Customer Representative to be the first point of contact for customers in Polish and English. The role offers onboarding and paid training in a structured international environment, with full onboarding in a home-based remote setting.

You will handle inquiries, document interactions, and escalate complex cases while building positive customer relationships in a compliant and customer-focused team.

Qualifications

• Polish (C1) and English (B2) written and spoken required.
• Secondary education completed or current students welcome.
• Customer-oriented mindset and willingness to learn.

Responsibilities

• Provide high-quality customer support for banking and card-related inquiries.

Skills

Polish (C1)

English (B2)

Customer-focused

Communication skills

Basic computer skills

Procedures & deadlines

Education

Secondary education

Tools

MS Office

CRM systems

Job description

U.S. Bank/Elavon is seeking a Junior Customer Representative to be the first point of contact for customers in Polish and English. The role offers onboarding and paid training in a structured international environment, with full onboarding in a home-based remote setting.

You will handle inquiries, document interactions, and escalate complex cases while building positive customer relationships in a compliant and customer-focused team.