Global 24/7 Customer Support Specialist (Polish+EN)

PayU GPO; Warszawa; Hybrid; PLN 30,000 - 45,000; Full time

Benefits offered by this job

Ability to develop a benefits package

Series of training

Friendly work atmosphere

Quarterly bonus

Job summary

PayU GPO in Warsaw is seeking a Customer Service Representative to support customers via phone, email, and live chat in a 24/7 system. Candidates should have minimum secondary education, fluent Polish, and B2 level English, along with at least six months of customer support experience.

The position offers full-time employment, hybrid work options, training, and bonuses. Join a diverse team at a leading fintech company!

Qualifications

• Minimum six months of experience in Customer Support.
• Ability to formulate thoughts clearly in written form.

Responsibilities

• Support PayU customers via phone, email, live chat in a 24/7 system.
• Manage customer databases in the operating system.
• Verify and identify contacting customers and their reported problems.
• Record and forward requests to other operational departments.
• Communicate with teams to effectively resolve customer issues.

Skills

Communicativeness

Teamwork

English (B2)

Polish (Fluent)

Education

Minimum secondary education

Tools

Office package (Word, Excel, Power Point)

Job description

PayU GPO in Warsaw is seeking a Customer Service Representative to support customers via phone, email, and live chat in a 24/7 system. Candidates should have minimum secondary education, fluent Polish, and B2 level English, along with at least six months of customer support experience.

The position offers full-time employment, hybrid work options, training, and bonuses. Join a diverse team at a leading fintech company!