Remote Bilingual Polish-German Support Specialist

CMX Solutions; Polska; Remote; PLN 56,000 - 78,000; Full time

Job summary

CMX Solutions is seeking a Remote Work from Home bilingual Customer Support Specialist fluent in Polish and German. This fully remote role is open to applicants based in Poland, offering flexible hours and the opportunity to serve an international customer base without commuting.

You will handle inquiries via calls, email, and chat, identify needs, and provide clear guidance while documenting interactions in CRM to ensure consistency and follow-up.

Qualifications

• Fluent Polish and German with professional communication skills
• English basics for team communication
• Customer-focused mindset and empathy
• Ability to learn multiple systems quickly

Responsibilities

• Provide customer service via inbound calls, email, and chat
• Identify needs and offer clear guidance using available resources
• Resolve inquiries with a solution-oriented approach
• Log interactions accurately in CRM and support tools

Job description

CMX Solutions is seeking a Remote Work from Home bilingual Customer Support Specialist fluent in Polish and German. This fully remote role is open to applicants based in Poland, offering flexible hours and the opportunity to serve an international customer base without commuting.

You will handle inquiries via calls, email, and chat, identify needs, and provide clear guidance while documenting interactions in CRM to ensure consistency and follow-up.