Physical Product Design B2B Support Specialist

Displate; Polska; Hybrid; PLN 78,000 - 112,000; Full time

Benefits offered by this job

Private medical care

Group life insurance

Multisport / McFit sports card

Office in Marki

Collaborative team

Job summary

Displate is seeking a proactive Project Coordinator to manage B2B client projects from brief through delivery and shipment. You will monitor progress, prepare quotes, and coordinate with print, warehouse, and production teams to ensure smooth operations.

In this role, you will maintain documentation, align commercial terms with data sources, and support logistics for events. Strong English communication and organized, independent work are essential.

Qualifications

• Proven experience in project coordination or B2B client support.
• Excellent command of English in business communication (written).
• Knowledge of the production industry and international logistics.
• Proficiency with office tools and work management systems.
• Diligence, strong organizational skills, and independence.

Responsibilities

• Coordinate client projects from brief to delivery and shipment.
• Monitor statuses, deadlines and work progress.
• Collaborate with internal teams (print/DTP, warehouse, production).
• Maintain and update project documentation.
• Prepare price quotes based on current pricelists.
• Create summaries and comparison tables.
• Ensure commercial terms align with source data.
• Coordinate orders and shipments to multiple destinations.
• Coordinate with warehouse, accounting and external partners.
• Handle export documentation and customs matters.
• Support logistics for events.
• Triage tasks and set priorities.
• Update databases and records.
• Prepare operational documents and instructions.
• Synthesize statuses and reporting.
• Communicate in English for business purposes.
• Apply knowledge of production and international logistics.

Skills

Project coordination

B2B client support

English (written)

Office tools

Work management systems

Organizational skills

Independence

Production industry knowledge

International logistics

Tools

Office tools

Work management systems

Job description

This is a supporting role at the heart of our B2B operations - you'll coordinate projects from brief to delivery, prepare quotes, manage logistics, and keep everything organized behind the scenes so our international clients get a seamless experience.

Your responsibilities

• Coordinate client projects on an ongoing basis - from brief through to delivery and shipment
• Monitor statuses, deadlines, and work progress
• Work closely with internal teams (print/DTP, warehouse, production)
• Maintain and update project documentation
• Prepare price quotes based on current pricelists
• Create summaries and comparison tables
• Make sure commercial terms align with source data
• Coordinate orders and shipments, including to multiple destinations
• Work with warehouse, accounting, and external partners
• Handle export documentation and customs matters
• Support logistics for events
• Triage ongoing tasks and set priorities
• Update databases and records
• Prepare operational documents and instructions
• Synthesize statuses and reporting
• Excellent command of English in business communication (written)
• Experience in project coordination or B2B client support
• Proficiency with office tools and work management systems
• Diligence, strong organizational skills, and independence
• Knowledge of the production industry and international logistics
  

What we offer

• Growth opportunities in print production, trade, and logistics
• The chance to work with international B2B clients across gaming, entertainment, and licensing brands
• Private medical care
• Group life and health insurance
• Co-financed Multisport / McFit sports card
• A well-equipped, modern office in Marki
• A collaborative, well-organized team supporting you at every stage
• Employment contract with a competitive, stable salary

Creative space

Catch up with your colleagues and soak up the creative Displate vibes firsthand in our Warsaw office. Nothing beats in-person high fives!

Health comes first

Stay vibrant with a private health plan and life insurance for you and your closed ones.

Get your reps in

Choose from two different sports cards, you fitness beast.

Relax, we got it

20 or 26 paid vacation days, whenever you need them.

Expand your palette

Any courses and conferences you need to learn, grow, and supercharge your skills – they’re on us.

Own your time

Leave melting clocks to Salvador Dali. Work flexible hours and balance your schedule your way.

All the pro tools you need to shine. Do you prefer MacBook or Lenovo?

A wall welcome

No better way to start your Displate adventure than a free metal poster of your choice!

Putting 'art' in 'party'

Displate Birthdays, charity events, Halloween, Black Friday… There’s so much to celebrate together!

Reading types

Our office library is here to get you inspired. Let us know what we should get next.

Team players

Forget webcams, your team looks best over a nice meal! Go ahead and plan a night out, it’s Displate’s treat.

See how it's done

Visit Displate production on an employee tour and watch a piece of metal turning into a piece of art.

In for a chill?

Each year, we pick a new beautiful spot and slow down for a day or two.

The selection process

The process includes an initial screening call and two interviews. This structure ensures a thorough assessment of the candidate's practical skills, background, and suitability for the role.