Peak-Season Ops Specialist - Dispatch Support

RXO, Inc.; Wrocław; On-site; PLN 78,120 - 122,760; Full time

Benefits offered by this job

Free access to E-Learning

Free Fruit in the office

Company events

Diverse and Inclusive environment

Access to Mental Health First Aiders

Job summary

RXO, Inc. is hiring a Specialist, Peak Season Operations in Wroclaw for a 2-3 month project.

You will support day-to-day transportation operations during Peak Season in the North American market, coordinating with Local and Expedite operations and acting as the first point of contact for operational issues. duties include monitoring driver attendance, assisting with dispatch, tracking progress, and ensuring timely communications with drivers, customers, and internal teams.

Qualifications

• Strong analytical thinking with ability to assess situations quickly.
• High attention to detail to ensure accuracy in operations.
• Clear written and verbal communication for internal and external stakeholders.
• Customer-focused mindset to deliver timely, high-quality service.
• Flexibility to adjust work schedules based on operational needs.

Responsibilities

• Monitor driver check-in activities and ensure drivers are dispatched on schedule.
• Assist with route and trailer assignments with customer personnel and Team Leader.
• Support dispatch activities and provide real-time operational support.
• Maintain visibility of driver activity and record transit information.
• Identify and resolve operational issues and escalate when needed to leadership.

Skills

Strong analytical thinking

Attention to detail

Excellent communication skills

Customer-focused mindset

Flexibility to adjust schedules

Job description

RXO, Inc. is hiring a Specialist, Peak Season Operations in Wroclaw for a 2-3 month project.

You will support day-to-day transportation operations during Peak Season in the North American market, coordinating with Local and Expedite operations and acting as the first point of contact for operational issues. duties include monitoring driver attendance, assisting with dispatch, tracking progress, and ensuring timely communications with drivers, customers, and internal teams.