Payments Tech Solutions Consultant | Hybrid, Warsaw

Visa; Województwo mazowieckie; Hybrid; PLN 164,000 - 270,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pension plan

Life Insurance

Annual leave

Wellness Program

Job summary

Visa is looking for a Technical Solutions Consultant in Warsaw to support complex customer implementations and production issues. You will work across Visa and Cybersource products, collaborating with Product, Engineering, Operations, and Client Services teams to troubleshoot integrations and provide expert technical guidance.

This hybrid role requires hands-on problem solving, experience with APIs, tokenization, and risk solutions, and strong communication to act as a trusted advisor to

Qualifications

• Experience supporting complex technical products or payment technologies.
• Experience in technical support, solutions engineering, or client services.
• Strong troubleshooting and problem-solving across multiple systems.
• Hands-on API, web service, and integration troubleshooting experience.
• Fluent English with strong communication and stakeholder management skills.

Responsibilities

• Provide advanced technical consultation for complex customer implementations and production issues.
• Investigate and resolve complex technical challenges across APIs, payment processing, authentication, and risk solutions.
• Act as trusted technical advisor, providing product expertise and best-practice guidance to customers and internal teams.
• Lead technical discussions on solution architecture, integrations, and product capabilities.
• Manage high-priority escalations and communicate clearly throughout incidents.
• Collaborate with Product, Engineering, Operations, and Client Services to improve products and services.
• Identify recurring issues and contribute to root-cause analysis and automation opportunities.
• Develop and maintain troubleshooting guides and technical documentation.
• Support new product launches, migrations, and customer initiatives.

Skills

APIs

Web services

JSON

XML

Transaction flows

Logs analysis

SQL

Incident management

Customer communication

Tools

SQL

JSON

XML

Job description

Visa is looking for a Technical Solutions Consultant in Warsaw to support complex customer implementations and production issues. You will work across Visa and Cybersource products, collaborating with Product, Engineering, Operations, and Client Services teams to troubleshoot integrations and provide expert technical guidance.

This hybrid role requires hands-on problem solving, experience with APIs, tokenization, and risk solutions, and strong communication to act as a trusted advisor to