Payments Gateway Onboarding Lead (Remote)

Planet Payment; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

Planet Payment is seeking a Gateway Onboarding Specialist to enable payments for customers. You will prepare, configure, test, deploy, document and support payment solutions sold by Planet.

The role focuses on full product enablement, remote testing, collaboration with merchants and internal teams to ensure accurate build specifications and timely delivery. A hybrid/remote setup is offered.

Experience in payments domain and strong organization are valued to succeed in a fast-paced environment.

Qualifications

• Knowledge of the integrated payments world.
• Experience in payments, POS or Tax Free is an added asset.
• Well organized and able to work to tight deadlines.

Responsibilities

• Fully enable and configure Planet products and solutions.
• Test and troubleshoot Planet products remotely.
• Liaise with Merchants and other departments to enable solutions delivery on time and to the correct build specification.
• Ensure solutions are configured to the correct standards.
• Provide accurate, valid and complete information.
• Liaise with other departments to review contracts to ensure correct configuration and billing models provided.
• Create tickets from contracts and other source materials for the enablement team to action.
• Provide internal or external technical advice about Planet solutions.
• Follow up, analyze and report the status of the installed solutions.
• Collaborate with internal stakeholders to ensure the best service and experience for the customers we serve.
• Work with an openness to take on new tasks and challenges as they present themselves within the position.
• Follow communication procedures, guidelines and policies.

Skills

Integrated payments

Organized

Team player

Deadline driven

Job description

Planet Payment is seeking a Gateway Onboarding Specialist to enable payments for customers. You will prepare, configure, test, deploy, document and support payment solutions sold by Planet.

The role focuses on full product enablement, remote testing, collaboration with merchants and internal teams to ensure accurate build specifications and timely delivery. A hybrid/remote setup is offered.

Experience in payments domain and strong organization are valued to succeed in a fast-paced environment.