Partnership Relations / Account Manager - Remote (Contractor)

ShaeWellness; Kraków; Remote; PLN 30,749 - 40,999; Full time

Benefits offered by this job

Performance bonuses

Flexible work schedule

Job summary

A global technology company is seeking a remote Partnership Relations / Account Manager to drive partner success and manage relationships. The ideal candidate will have over 4 years of experience in account management, with strong skills in stakeholder management and documentation. Responsibilities include onboarding partners, tracking KPIs, and identifying upsell opportunities. Compensation ranges from USD $750 to $1000 per month, with performance incentives available.

Qualifications

• 4+ years' experience in account management, customer success, or partnerships with demonstrable retention outcomes.
• Experience with renewals, billing coordination, and collections workflows.
• Familiarity with documentation and contract management.

Responsibilities

• Serve as the primary contact for assigned partners; manage onboarding and KPI tracking.
• Draft and manage MOUs, NDAs, and renewal cadences.
• Collaborate with Finance on billing and collections.
• Run business reviews and partner training as needed.
• Identify upsell opportunities and support pricing proposals.

Skills

Account management

Stakeholder management

Commercial instincts

Documentation skills

Tools

CRM

Job description

Immediate interviews this week — contractor, start ASAP

Title: Partnership Relations / Account Manager — Remote (Contractor)

Location: Remote - Preference Philippines; South East Asia; Poland; Romania; Ukraine; Bulgaria

Base fee: USD $750 - $1000 / MONTH + Performance Incentives (paid via bank direct deposit)

Employment type: Contractor

Who We Are

We are a global AI-first technology & services company delivering fast, reliable outcomes across health, wellbeing, education, human potential and enterprise verticals. We move with speed, precision, and strategic clarity—and our partnerships drive real-world impact.

Who You Are

You are a strategic relationships expert who owns post-sale success: onboarding, KPI delivery, renewals, expansions and collections. You use AI-assisted documentation and contract management, align internal teams, and obsess over retention and NRR. You are client-first, organized, and commercially sharp.

Responsibilities

• Serve as the primary contact for assigned partners; manage onboarding, delivery milestones and ongoing KPI tracking
• Draft and manage MOUs, NDAs, SOWs and renewal cadences (AI-assisted); maintain audit-ready contract register
• Collaborate with Finance on billing/collections and with Product/Execution on delivery, escalating risks proactively
• Run quarterly business reviews, executive check-ins and partner enablement/training where needed
• Surface upsell and expansion opportunities and support pricing proposals and negotiations

Requirements

Must-have qualifications

• 4+ years' experience in account management, customer success, or partnerships with demonstrable retention/renewal outcomes
• Strong commercial instincts—experience with renewals, billing coordination and collections workflows
• Excellent stakeholder management, documentation skills, and familiarity with CRM and contract registers

Nice-to-have

• Experience in SaaS, digital health, or enterprise partnerships
• Familiarity with NRR/NRR forecasting and partner enablement programs

Benefits

Compensation & performance bonuses

Base fee: USD $750 - $1000 per month (depending on experience).

Performance incentives: Annual bonus for KPI over-performance.

Payment & contractor terms

Independent Contractor status only. Payment in USD via bank direct deposit. Invoicing monthly. No employee benefits; paid time off available for strong performance and exceeding KPIs.

How To Apply

• Click Apply → complete prescreen questions (working logistics + availability)
• Self-schedule an 18-minute prescreen AI one-way video interview
• Complete a 3rd-party personality profile
• If matched, hiring manager interview within 24-48 hours — offers same day for top candidates

Closing note

We prioritize retention and measurable partner outcomes. If you drive renewals, upsells, and operational alignment, apply now and check your email (and spam) after applying.