OtC Specialist

Alfa Laval Spiral; Kraków; Hybrid; PLN 100,000 - 134,000; Full time

Benefits offered by this job

Private medical care

Lunch card

MyBenefit platform access

Multisport card

No dress-code

Flexible start times

Hybrid work model

Job summary

Alfa Laval Spiral in Kraków seeks a detail-oriented OTC Specialist to join the Finance Shared Services team. You will support the Order-to-Cash process, ensure accurate cash application and reconciliations, manage disputes, and collaborate with internal stakeholders to optimize cash flow and customer satisfaction.

You will maintain accurate records, drive process improvements across OTC, and contribute to month-end closings while supporting related projects.

Qualifications

• Experience in Order-to-Cash, AR, cash application, or a related finance function.
• Good understanding of accounting principles and financial reconciliation processes.
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Strong analytical and problem-solving skills with high accuracy.
• Ability to work independently and take ownership of tasks.
• Fluent in Polish (C1) and English (B2) for daily stakeholder communication.

Responsibilities

• Ensure accurate and timely cash application following established processes and SLAs.
• Maintain postings and bookings related to Intercompany wire transfers.
• Process approved customer write-offs and refunds.
• Prepare and analyze daily cash reports.
• Communicate with local finance teams regarding payment discrepancies and resolutions.
• Prepare and distribute customer statements of account and collection letters.
• Register disputes, monitor progress and follow up until resolution.
• Perform monthly General Ledger reconciliations for unapplied cash accounts.
• Prepare month-end schedules and closing entries for cash summaries and Intercompany transfers.
• Identify improvement opportunities and provide recommendations to enhance OTC processes and controls.
• Support additional Order-to-Cash activities and projects as assigned.

Skills

OTC experience

Accounts receivable

Cash application

Financial reconciliation

Analytical skills

Independent worker

Polish & English

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the role

We are looking for a detail-oriented and customer-focused OTC Specialist to join our Finance Shared Services team in Kraków. In this role, you will be responsible for supporting the Order-to-Cash process by ensuring efficient cash application, account reconciliation, dispute management, and collaboration with internal stakeholders to optimize cash flow and customer satisfaction.

You will play a key role in maintaining accurate financial records while contributing to continuous process improvement initiatives across the OTC function.

As an OTC Specialist, you will:

• Ensure accurate and timely cash application in accordance with established processes and service level agreements.

• Maintain automatic postings and bookings related to Intercompany wire transfers.

• Process approved customer write-offs and refunds.

• Prepare and analyze daily cash reports.

• Proactively communicate with local finance teams regarding payment discrepancies, outstanding queries, and resolution actions.

• Prepare and distribute customer statements of account and collection letters.

• Register disputes, monitor their progress, and follow up until resolution.

• Perform monthly General Ledger reconciliations related to unapplied cash accounts.

• Prepare month-end schedules and closing entries for cash summaries and Intercompany transfers.

• Identify improvement opportunities and provide recommendations to enhance OTC processes and controls.

• Support additional Order-to-Cash activities and projects as assigned.

What you know

• Experience in Order-to-Cash (OTC), Accounts Receivable, cash application, credit & collections, or a related finance function.

• Good understanding of accounting principles and financial reconciliation processes.

• Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.

• Strong analytical and problem-solving skills with a high level of accuracy and attention to detail.

• Ability to work independently and take ownership of tasks

• Fluent in Polish (C1) and English (min. B2) – used in daily communication with business stakeholders

What we Offer:

• A supportive and open work culture that values independence and empowers you to contribute to process improvements

• Flexible start times — begin your day anytime between 7:30 and 9:30 AM.

• A hybrid work model with three days a week in our modern Kraków office (Przybyszewskiego 56, Bronowice).

• Monthly salary complemented by a comprehensive benefits package, including:

• Private medical care for you and your family

• Lunch card

• Access to the MyBenefit platform, with options such as a Multisport card or other vouchers

• A relaxed, no dress-code environment where you can be yourself.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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