OtC Specialist

Alfa Laval; Kraków; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Private medical care

Lunch card

MyBenefit access

Relaxed dress-code

Job summary

Alfa Laval in Kraków is seeking a detail-oriented OTC Specialist to support the Order-to-Cash process. You will ensure accurate cash application, reconcile accounts, manage disputes, and collaborate with local stakeholders to optimize cash flow and customer satisfaction.

You will contribute to month-end closings, prepare cash reports, and identify process improvements across OTC. Fluency in Polish (C1) and English (B2) is required; prior ERP experience (SAP/Oracle/Dynamics) and an independent,

Qualifications

• Experience in Order-to-Cash, Accounts Receivable, cash application or a related finance function.
• Breadth of knowledge in accounting principles and reconciliation processes.
• Experience with ERP systems such as SAP, Oracle or Microsoft Dynamics.
• Strong analytical and problem-solving skills with high accuracy.

Responsibilities

• Ensure accurate and timely cash application per established processes and SLAs.
• Maintain postings and bookings for Intercompany transfers.
• Process approved customer write-offs and refunds.
• Prepare and analyze daily cash reports.
• Communicate with local finance teams on discrepancies and resolutions.
• Prepare customer statements and collection letters.
• Register disputes and follow up until resolution.
• Perform GL reconciliations for unapplied cash accounts.
• Prepare month-end cash summaries and Intercompany closing entries.
• Identify improvement opportunities and propose OTC process enhancements.
• Support additional OTC activities and projects.

Skills

OTC knowledge

Analytical skills

Attention to detail

Independent worker

Polish (C1)

English (B2)

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About The Role

We are looking for a detail-oriented and customer-focused OTC Specialist to join our Finance Shared Services team in Kraków. In this role, you will be responsible for supporting the Order-to-Cash process by ensuring efficient cash application, account reconciliation, dispute management, and collaboration with internal stakeholders to optimize cash flow and customer satisfaction.

You will play a key role in maintaining accurate financial records while contributing to continuous process improvement initiatives across the OTC function.

As An OTC Specialist, You Will

• Ensure accurate and timely cash application in accordance with established processes and service level agreements.
• Maintain automatic postings and bookings related to Intercompany wire transfers.
• Process approved customer write-offs and refunds.
• Prepare and analyze daily cash reports.
• Proactively communicate with local finance teams regarding payment discrepancies, outstanding queries, and resolution actions.
• Prepare and distribute customer statements of account and collection letters.
• Register disputes, monitor their progress, and follow up until resolution.
• Perform monthly General Ledger reconciliations related to unapplied cash accounts.
• Prepare month-end schedules and closing entries for cash summaries and Intercompany transfers.
• Identify improvement opportunities and provide recommendations to enhance OTC processes and controls.
• Support additional Order-to-Cash activities and projects as assigned.

What You Know

• Experience in Order-to-Cash (OTC), Accounts Receivable, cash application, credit & collections, or a related finance function.
• Good understanding of accounting principles and financial reconciliation processes.
• Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Strong analytical and problem-solving skills with a high level of accuracy and attention to detail.
• Ability to work independently and take ownership of tasks
• Fluent in Polish (C1) and English (min. B2) – used in daily communication with business stakeholders

What We Offer

• A supportive and open work culture that values independence and empowers you to contribute to process improvements
• Flexible start times — begin your day anytime between 7:30 and 9:30 AM.
• A hybrid work model with three days a week in our modern Kraków office (Przybyszewskiego 56, Bronowice).
• Monthly salary complemented by a comprehensive benefits package, including:
• Private medical care for you and your family
• Lunch card
• Access to the MyBenefit platform, with options such as a Multisport card or other vouchers
• A relaxed, no dress-code environment where you can be yourself.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.