Orthopedics Admin Assistant II — Patient Scheduling

ccf; Polska; Presencial; PLN 164.000 - 235.000; Jornada completa

Descripción de la vacante

Cleveland Clinic Health System in Youngstown seeks an Clinical Administrative Assistant II to provide comprehensive support to the orthopaedics department. You will help ensure smooth patient flow, accurate records and efficient scheduling, contributing to exceptional patient experiences.

The role involves managing referrals, coordinating clinic schedules, and assisting with virtual check-ins while maintaining EPIC records and coordinating lab orders. Strong Office skills are essential.

Formación

• High School Diploma or GED required.
• EPIC training during first year preferred.
• Experience with Electronic Medical Records preferred.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Responsabilidades

• Provide comprehensive support to medical staff for efficient department operation.
• Act as first point of contact for referrals and patient inquiries.
• Manage external medical records and enter images into the EMR system.
• Document patient matters and coordinate orders and labs.
• Schedule physician clinics and resolve scheduling issues.
• Collect and forward insurance information to Patient Financial Advisors.
• Assist with check-in for virtual appointments.
• Handle referrals and monitor empaneled patient referrals.
• Respond to emails and manage meetings and travel arrangements.

Conocimientos

Microsoft Office Suite

Electronic Medical Records

EPIC training

Educación

High School Diploma or GED

Associate/Bachelor degree substitute two years experience

Herramientas

EPIC

Descripción del empleo

Cleveland Clinic Health System in Youngstown seeks an Clinical Administrative Assistant II to provide comprehensive support to the orthopaedics department. You will help ensure smooth patient flow, accurate records and efficient scheduling, contributing to exceptional patient experiences.

The role involves managing referrals, coordinating clinic schedules, and assisting with virtual check-ins while maintaining EPIC records and coordinating lab orders. Strong Office skills are essential.