Operations Coordinator (Remote - LATAM & EU)

Smart Apartment Data; Poland; Remote; PLN 111,000 - 155,000; Full time

Benefits offered by this job

Fully remote

Fixed US Central Time schedule

Job summary

Smart Apartment Data is seeking an experienced operations professional to coordinate workflows and initiatives across the business. This hands-on role will support customer operations, process improvement, and cross-functional initiatives, working with both business and technical teams to keep priorities moving.

You will track priorities, resolve blockers, and ensure follow-through, with a fixed US Central Time schedule and fully remote arrangement.

Qualifications

• 5+ years of professional experience, including hands-on business operations.
• Experience as an Operations Manager or equivalent hands-on operations role.
• Experience working with multiple teams, functions, and priorities.
• Strong cross-functional coordination and problem-solving.
• Experience owning workflows from start to finish.
• Experience improving processes with consistent follow-through.
• Able to work with both business and technical teams.
• Excellent, concise professional communication.

Responsibilities

• Coordinate workflows and initiatives across the business.
• Support customer operations including onboarding and retention.
• Collaborate with Sales, Accounting, Operations, and tech teams to resolve issues.
• Track priorities, blockers, follow-ups, and next steps.
• Identify operational gaps and allocate resources.
• Build and improve processes as needs evolve.
• Follow issues through to completion.
• Provide clear updates on progress and outstanding items.

Skills

Cross-functional coordination

Problem-solving

Clear communication

Operations management

Workflow ownership

Process improvement

Stakeholder management

Job description

We're looking for an experienced, hands-on operations professional to help coordinate workflows and initiatives across different areas of our business.

This is a multifaceted role that may support customer operations, process improvement, and other cross-functional initiatives. You'll work with both business and technical teams to keep priorities moving, resolve issues, improve processes, and ensure strong follow-through.

What You'll Do

• Coordinate workflows and initiatives across different areas of the business.
• Support customer-related operations, including onboarding, ongoing customer needs, and retention initiatives.
• Work across teams such as Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward.
• Track priorities, blockers, follow-ups, and next steps.
• Identify operational gaps and help determine the right people or resources needed.
• Build and improve processes as business needs evolve.
• Follow issues and commitments through to completion.
• Provide clear, concise updates on progress and outstanding items.

Requirements

What We're Looking For

• 5+ years of professional experience, including substantial hands-on business operations experience.
• Previous experience as an Operations Manager, Operations Lead, Business Operations Manager, General Manager, or comparable hands-on operations role.
• Experience working in an established business environment involving multiple teams, functions, and priorities.
• Strong cross-functional coordination and problem-solving experience.
• Demonstrated experience owning workflows or initiatives from start to finish.
• Experience improving processes and ensuring consistent follow-through.
• Comfortable working with both business and technical teams
• Clear, concise professional communication.

Benefits

• Compensation: USD $2,500-$3,500 gross/month
• Schedule: Fixed Monday-Friday U.S. Central Time schedule
• Fully remote