Onsite Rail Maintenance Tech Support Engineer — Growth

af

Katowice

Hybrid

PLN 110,000 - 150,000

Full time

14 days+

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Job summary

edrone in Katowice, Poland, is seeking a Maintenance Technical Support Engineer for an onsite, full-time role. You will join the Helpdesk/Engineering domain, report to the Group Manager, and support installation projects while ensuring smooth railway system maintenance.

You’ll manage service requests, delegate tasks, suggest improvements, provide training, and conduct diagnostics. Willingness to travel to various sites worldwide is valued; a collaborative and analytical mindset is essential.

Qualifications

Degree in or passion for engineering is preferred.
Undeniable technical knowledge and problem-solving skills.
Curiosity and willingness to work across sites worldwide.
Collaborative and analytical approach to maintenance challenges.

Responsibilities

Managing service requests to fix the problem
Delegating requests to other departments
Suggesting improvements and solutions to avoid similar problems
Providing training in the use of systems, applications and programs
Conducting diagnostic, maintenance and repair processes
Cooperation in the implementation of new solutions to optimize maintenance process
Cooperation with other departments of the Company in the field of maintenance railway systems
Ongoing technical support for users in solving system and application problems