On-Site Logistics Performance Lead – KPIs & CI

BESTSECRET Group; Sulechów; Presencial; PLN 120.000 - 180.000; Jornada completa

Descripción de la vacante

BESTSECRET is seeking an Operations / Performance Manager Logistics to join our Sulechów, Poland team. You will own on-site performance, drive process improvements with our 3PL partner, and link internal departments with external partners.

You will define KPIs, monitor progress, lead root-cause analyses, and coordinate inbound, stow/pick, and outbound activities. Fluent Polish and English are required; German is a plus.

Formación

• Degree in Business Administration, Logistics, Supply Chain Management, or a comparable qualification.
• 2-3 years of professional experience in logistics, operations, or a supervisory/management role.
• Experience with automated material flow systems and logistics operations.
• Experience with KPIs and performance management; knowledge of Lean, 5S or other continuous improvement methods is an advantage.
• Confident handling of ERP systems and MS Office.

Responsabilidades

• Conduct regular performance assessments and derive improvement recommendations based on the results.
• Collaborate with cross-functional teams and the 3PL service provider to identify, design, and implement process improvements.
• Define performance metrics, benchmarks, and targets for improvement initiatives and monitor progress against them.
• Lead root cause analyses and implement corrective actions to close performance gaps and improve on-site KPIs.
• Define, monitor, and report on SLAs and KPIs.
• Manage and coordinate the assigned operational areas of the on-site service provider, including Inbound, Stow/Pick, and Outbound.
• Create and maintain process documentation, standard operating procedures, and work instructions together with Operational Excellence and the service provider.
• Review operational planning, including forecasted volumes, staffing levels, and performance expectations.
• Act as the main point of contact for internal stakeholders, the external logistics service provider, and customers when required.

Conocimientos

Logistics management

KPI management

Lean / 5S

Stakeholder management

Cross-functional teamwork

ERP familiarity

MS Office

Analytical skills

On-site operations

Educación

Business/Logistics degree

Herramientas

ERP systems

MS Office

Descripción del empleo

BESTSECRET is seeking an Operations / Performance Manager Logistics to join our Sulechów, Poland team. You will own on-site performance, drive process improvements with our 3PL partner, and link internal departments with external partners.

You will define KPIs, monitor progress, lead root-cause analyses, and coordinate inbound, stow/pick, and outbound activities. Fluent Polish and English are required; German is a plus.