Onsite 3PL Fulfillment Ops Lead

BestSecret Group; Poznań; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Shape a new logistics operation

High visibility role

International collaboration

Long-term development opportunities

Job summary

BESTSECRET is building a new Poznań logistics site, and we are seeking a 3PL Operations Manager to lead the ramp-up and launch of our on-site fulfillment center. You will work closely with our operations manager, the logistics provider and internal stakeholders to ensure readiness and a smooth go-live.

After go-live, you will monitor performance, drive continuous improvement, and ensure efficient warehouse operations across inbound to outbound processes.

Qualifications

• Degree in Logistics, Supply Chain or related field.
• 3+ years in logistics, warehousing or fulfillment operations.
• Experience with external logistics providers is a plus.
• Hands-on in outbound operations and on-site work mindset.

Responsibilities

• Support ramp-up and launch of the Poznań fulfillment center.
• Coordinate on-site implementation, workspace setup and processes.
• Act as on-site operational representative and coordinate stakeholders.
• Monitor external provider performance and ensure smooth warehouse ops.
• Define and analyze KPIs, capacity planning and staffing.
• Collaborate with Operational Excellence to drive improvements.
• Ensure compliance with process docs and quality standards.
• Liaise with Supply Chain, Shipping, IT, Finance and Controlling.

Skills

3PL experience

Warehousing operations

Stakeholder management

ERP & WMS

Polish language

English language

On-site work

Education

Bachelor's degree in Logistics or related

Tools

ERP systems

Warehouse Management System (WMS)

Job description

BESTSECRET is building a new Poznań logistics site, and we are seeking a 3PL Operations Manager to lead the ramp-up and launch of our on-site fulfillment center. You will work closely with our operations manager, the logistics provider and internal stakeholders to ensure readiness and a smooth go-live.

After go-live, you will monitor performance, drive continuous improvement, and ensure efficient warehouse operations across inbound to outbound processes.