Onsite Logistics Ops Lead - 3PL Fulfillment Start-Up

BESTSECRET Group; Poznań; On-site; PLN 120,000 - 180,000; Full time

Job summary

BESTSECRET Group in Poznań, Poland, is hiring an Operations Manager Logistics to lead the ramp-up of a new 3PL-operated fulfillment center. The role is full-time and on-site, coordinating internal teams and the external provider to launch and stabilize operations.

You will drive operational readiness, monitor KPIs, manage capacity planning, and collaborate with Operational Excellence to embed process standards in a dynamic start-up setting. Fluent Polish and English are required.

Qualifications

• Degree in Logistics, Supply Chain Management or related field.
• 3+ years in logistics, warehousing or fulfillment operations.
• Experience with start-ups, ramp-ups or new site implementations.
• Experience with external logistics providers (3PL) is a plus.
• Fluent Polish (C1) and English (B2); German a bonus.

Responsibilities

• Support ramp-up and launch of the new fulfillment center in Poznań.
• Coordinate on-site implementation activities, including warehouse setup and processes.
• Act as BESTSECRET's on-site operations representative and coordinate stakeholders.
• Manage and monitor performance of the external logistics provider.
• Ensure smooth warehouse operations across inbound, storage, picking, packing and outbound.
• Define, monitor and analyze KPIs and service levels.
• Review capacity planning and staffing with the service provider.
• Collaborate with Operational Excellence to implement standards and improvements.
• Ensure process documentation and quality compliance.
• Serve as contact for internal departments (Supply Chain, Shipping, IT, Finance).

Skills

3PL experience

Ramp-up project

Stakeholder management

ERP/WMS

On-site work

Polish language (C1)

English (B2)

Education

Degree in Logistics or related field

Tools

ERP systems

WMS

MS Office

Job description

BESTSECRET Group in Poznań, Poland, is hiring an Operations Manager Logistics to lead the ramp-up of a new 3PL-operated fulfillment center. The role is full-time and on-site, coordinating internal teams and the external provider to launch and stabilize operations.

You will drive operational readiness, monitor KPIs, manage capacity planning, and collaborate with Operational Excellence to embed process standards in a dynamic start-up setting. Fluent Polish and English are required.