Omnichannel Ecommerce Growth Manager (Poland)

Twinings Ovaltine; Województwo wielkopolskie; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work mode

Health benefits

Employee discounts

Wellbeing program

Job summary

Twinings Ovaltine is seeking an E-commerce Manager to accelerate profitable online growth across Allegro, Amazon, and Carrefour/Rossmann, while owning customer and channel strategy, day-to-day commercial management, and performance optimisation. The role combines digital execution with cross-functional collaboration to build sustainable omnichannel capabilities.

The position offers 1–2 days weekly in ABF Warsaw or Twinings Swarzedz offices, with a focus on growth, pricing, and ROI.

Qualifications

• Fluency in Polish and English (written and spoken).
• Degree in Business, Marketing, or related field (or equivalent).
• At least 5 years' experience in eCommerce, digital commerce or customer management within FMCG, consumer goods, retail, a marketplace or an eCommerce agency.
• Solid sales skills: customer meetings and negotiation.
• Experience growing business on Allegro, with knowledge of retail media, performance marketing, and analytics.
• Skilled communicator and relationship builder (multiple stakeholders across companies).
• Willing to travel approx. 30 days per year.

Responsibilities

• Own and grow strategic customer accounts, including end-to-end account management, customer development, and eCommerce platform relationships.
• Develop and deliver joint business plans with distributors and key customers, aligned to growth, channel priorities, and brand objectives.
• Build close relationships with key decision-makers across retailers, marketplaces, distributors, resellers, and agency partners.
• Manage customer negotiations covering assortment, pricing, promotions, availability, and joint business reviews while ensuring commercial outcomes.
• Own forecasting, P&L performance, trade investment, and ROI evaluation to deliver revenue, volume, margin, and profitability targets.
• Develop and execute omnichannel growth strategies across online grocery retailers and marketplaces, increasing sales, visibility, category share, and profitability.
• Optimise the digital shopper journey through content, SEO, search, ratings & reviews, media activation, pricing, and promotional effectiveness.
• Identify and launch new eCommerce and channel opportunities, building robust business cases and accelerating profitable growth.
• Manage execution through distributors and internal stakeholders, embedding best practices, managing projects, and ensuring high-quality delivery.
• Monitor performance, market trends, competitor activity, and customer insights to identify risks, uncover growth opportunities, and inform strategic decisions.

Skills

Polish and English fluency

eCommerce experience

Sales & negotiation

Allegro experience

Stakeholder management

Travel 30 days

Education

Degree in Business/Marketing

Job description

Twinings Ovaltine is seeking an E-commerce Manager to accelerate profitable online growth across Allegro, Amazon, and Carrefour/Rossmann, while owning customer and channel strategy, day-to-day commercial management, and performance optimisation. The role combines digital execution with cross-functional collaboration to build sustainable omnichannel capabilities.

The position offers 1–2 days weekly in ABF Warsaw or Twinings Swarzedz offices, with a focus on growth, pricing, and ROI.