E-commerce Growth Manager: Omnichannel & Key Accounts

Twinings; Województwo mazowieckie; Híbrido; PLN 120.000 - 160.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Meal subsidies

Birthday/holiday bonus

Wellbeing program

Newborn welcome pack

MultiSport card

Discounts for sport, education and-trT

Onsite beauty treatments

Descripción de la vacante

Twinings in Poland is seeking an eCommerce Manager to accelerate online growth across marketplace providers (Allegro, Amazon) and retailers, owning customer and channel strategy, day-to-day management, and digital execution for sustainable omnichannel growth.

The role requires 5+ years in eCommerce, strong sales and negotiation skills, and a degree in Business/Marketing. Part-time 1–2 days/week in ABF Warsaw or TwO Swarzedz with hybrid work and travel ~30 days/year.

Formación

• Fluency in Polish and English (written and spoken).
• Degree in Business, Marketing, or a related field (or equivalent experience).
• At least 5 years of experience in eCommerce, digital commerce or customer management within FMCG/retail/marketplace/eCommerce agency.

Responsabilidades

• Own and grow strategic customer accounts, including end-to-end account management and eCommerce relations.
• Develop and deliver joint business plans with distributors and key customers aligned to growth and brand objectives.
• Build relationships with key decision-makers across retailers, marketplaces, distributors, resellers, and agency partners.
• Manage customer negotiations covering assortment, pricing, promotions, availability, and joint business reviews.
• Forecast, P&L performance, trade investment, and ROI to deliver revenue, volume, margin targets.
• Develop omnichannel growth strategies across online retailers and marketplaces for increased sales and profitability.
• Optimise the digital shopper journey via content, SEO, search, ratings, reviews, and pricing strategies.
• Identify and launch new eCommerce opportunities with solid business cases.
• Coordinate execution through distributors and internal teams to ensure high-quality delivery.
• Monitor performance, market trends, and competitor activity to identify risks and opportunities.

Conocimientos

Fluency in Polish

Fluency in English

Sales skills

Negotiation

Relationship building

Travel willingness

Educación

Degree in Business/Marketing

Equivalent experience

Herramientas

Allegro marketplace

Descripción del empleo

Twinings in Poland is seeking an eCommerce Manager to accelerate online growth across marketplace providers (Allegro, Amazon) and retailers, owning customer and channel strategy, day-to-day management, and digital execution for sustainable omnichannel growth.

The role requires 5+ years in eCommerce, strong sales and negotiation skills, and a degree in Business/Marketing. Part-time 1–2 days/week in ABF Warsaw or TwO Swarzedz with hybrid work and travel ~30 days/year.