Multilingual Customer Solutions Specialist – Kraków

TTEC; Kraków; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Bonuses (monthly & quarterly)

Relocation package

Additional days off

Training & development

Career growth

Job summary

TTEC in Kraków is seeking candidates to join our international customer support team. If you are fluent in Czech or Slovak and have English at B2+ level, you will help customers understand their needs and guide them toward the best solutions.

This on-site role offers an attractive salary with monthly and quarterly bonuses, a relocation package up to 10,000 PLN gross, extra days off and strong training and career growth opportunities in a global environment.

Qualifications

• Fluent Czech or Slovak and English at B2+ level.
• Experience in customer support is a plus.
• Willingness to work in an international environment.

Responsibilities

• Communicating with customers and providing professional support.
• Understanding customer needs and helping resolve queries.
• Providing accurate information and tailored solutions.
• Ensuring a positive customer experience.
• Working closely with other teams when needed.
• Maintaining a high standard of customer service.

Skills

Czech (fluent)

Slovak (fluent)

English (B2+)

Customer service

Communication

Job description

TTEC in Kraków is seeking candidates to join our international customer support team. If you are fluent in Czech or Slovak and have English at B2+ level, you will help customers understand their needs and guide them toward the best solutions.

This on-site role offers an attractive salary with monthly and quarterly bonuses, a relocation package up to 10,000 PLN gross, extra days off and strong training and career growth opportunities in a global environment.