## Marketing Project ManagerWe're hiring a Project Manager (Pod Lead) for our Newsletter Operations team. You'll report to the Operations Manager and lead a pod of Email Marketing Specialists. You'll work closely with Broadcast Managers, QA Managers, designers and writers.Your job is to make sure things that get started actually get finished. That means SOPs get learned and used, triggered workflows turn into real work, and marketers learn to solve problems on their own. You're the first check between the marketers' work and the Operations Manager. Anything you send up should already include context, analysis and a suggested next step.Requirements3+ years of experience managing or coaching a team in a fast-paced environment, managing cross-functional teams in a process-driven setting (newsletter, marketing or content operations preferred).Strong coaching and facilitation skills: you can run case reviews and 1:1s that build skills, not just check statusStructured problem-solving: you can turn a vague issue into a clear analysis with a suggested actionComfortable tracking health checks, SOP rollouts, growth triggers, paused newsletters, transfers at once, without dropping anyGood judgment on what to fix within the team and what really needs to go upExperience giving clear, useful feedback to marketers, writers or designersVery organized and detail-orientedStrong written and spoken communication, including reviewing and improving replies to subscribersResponsibilitiesWatch newsletter health across the pod: growth status, send consistency, segmentation and whether the numbers are rightCheck issues that marketers report, and turn them into documented cases with a suggested fix before sending them upRun team problem-solving sessions, case reviews and regular 1:1s matched to each person's levelShare every SOP and process update, and follow up until it's understood and actually usedMake sure triggered processes (such as growth-stage QA checks) get done and don't stop at a notification; reopen delayed items and assign next stepsTrack growth milestones, and make sure promo, broadcast, QA and partner actions happen on timeHelp marketers with fixes, drafts and ideas, and review their work before it goes to designers or for approvalKeep track of paused newsletters and what's needed to restart them, so pauses don't drag onCheck writers' work for quality patterns, and track designer tasks from start to finishCoordinate newsletter transfers and side projects within the podMake sure inboxes are monitored across the pod, and review sensitive or complex subscriber replies before they go out.Nice to haveBackground in newsletter, marketing or content operationsHands-on experience with newsletter platforms, growth stages or broadcast workflowsExperience writing or rolling out SOPsHands on experience with NotionExperience with project tracking tools for managing many open items across a teamWhat We OfferProfessional GrowthInternational and multicultural environmentCareer development opportunitiesLearning resources and corporate libraryWork alongside a high-performing teamAccess to modern tools and technologiesBenefitsCompetitive salaryPaid vacation daysPaid sick leave daysTeam events and activitiesPaid English coursesMultisport cardWorking EnvironmentModern office in PolandComplimentary snacks, drinks, and office perksFriendly and supportive teamWe’d love to have you join our team of talented professionals!