Marketing Pod Lead — Growth & SOP Coach

OpportuLand; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Professional Growth

International environment

Career development

Learning resources

Modern tools

High-performing team

Job summary

OpportuLand is seeking a Marketing Project Manager / Marketing Team Lead to guide our Newsletter Operations pod. You will report to the Operations Manager and lead a small team of Email Marketing Specialists, ensuring workflows move from start to finish with clear SOPs and context for next steps.

You will collaborate with Broadcast Managers, QA, designers and writers, drive process improvements, monitor health metrics, and mentor the team to deliver high-quality newsletters on time.

Qualifications

• Experience managing or coaching a team in a fast-paced, process-driven setting (newsletter, marketing or content operations preferred).
• Strong coaching and facilitation skills: run case reviews and 1:1s that build skills, not just status updates.
• Structured problem-solving: turn vague issues into clear analysis with a suggested action.
• Comfortable tracking health checks, SOP rollouts, growth triggers, paused newsletters, transfers at once, without dropping any.
• Good judgment on what to fix within the team and what really needs to be up.
• Experience giving clear, useful feedback to marketers, writers or designers.
• Very organized and detail-oriented.
• Strong written and spoken communication, including reviewing and improving replies to subscribers.
• Nice to have background in newsletter, marketing or content operations.
• Hands-on experience with newsletter platforms, growth stages or broadcast workflows.
• Experience writing or rolling out SOPs.
• Experience with project tracking tools for managing many open items across a team.

Responsibilities

• Watch newsletter health across the pod: growth status, send consistency, segmentation and whether the numbers are right.
• Check issues that marketers report, and turn them into documented cases with a suggested fix before sending them up.
• Run team problem-solving sessions, case reviews and regular 1:1s matched to each person's level.
• Share every SOP and process update, and follow up until it's understood and actually used.
• Make sure triggered processes (such as growth-stage QA checks) get done and don't stop at a notification; reopen delayed items and assign next steps.
• Track growth milestones, and make sure promo, broadcast, QA and partner actions happen on time.
• Help marketers with fixes, drafts and ideas, and review their work before it goes to designers or for approval.
• Keep track of paused newsletters and what's needed to restart them, so pauses don't drag on.
• Check writers' work for quality patterns, and track designer tasks from start to finish.
• Coordinate newsletter transfers and side projects within the pod.
• Make sure inboxes are monitored across the pod, and review sensitive or complex subscriber replies before they go out.

Skills

Team coaching

Process-driven

Structured problem solving

Communication

Quality feedback

Organized detail-oriented

Tools

Newsletter platforms

Broadcast workflows

SOP tooling

Project tracking tools

Job description

OpportuLand is seeking a Marketing Project Manager / Marketing Team Lead to guide our Newsletter Operations pod. You will report to the Operations Manager and lead a small team of Email Marketing Specialists, ensuring workflows move from start to finish with clear SOPs and context for next steps.

You will collaborate with Broadcast Managers, QA, designers and writers, drive process improvements, monitor health metrics, and mentor the team to deliver high-quality newsletters on time.