Associate Business Analyst - Change Delivery (Flexible Hours)

HSBC Holdings plc; Kraków; On-site; PLN 120,000 - 162,000; Full time

Benefits offered by this job

Private medical care

Multisport card

Life insurance

Free parking

Flexible hours

Home office reimbursement

CSR initiatives

Job summary

HSBC Holdings plc in Kraków is seeking an Associate Business Analyst to support Delivery Leads within Change Execution, collaborating with business and delivery partners to design solutions with clear outcomes and manage the full change lifecycle.

You will capture and document processes, contribute to solution design, manage timelines and stakeholder engagement, and assist in implementing changes across the organization.

Qualifications

• Experience of working change in delivery.
• Ability to identify, document and manage change requirements.
• Understanding of the change lifecycle including business requirements gathering, verification and validation.
• Process design and mapping skills with detailed process flows.
• Understanding of the financial services industry.
• Ability to collaborate with a wide range of stakeholders and gain buy-in.

Responsibilities

• Capture, analyse and document business process
• Participate in the design of solutions or change interventions
• Contribute to change management activities including timeline planning and stakeholder engagement
• Collaborate on change interventions including training and communication
• Track and document progress and manage status reporting
• Assist in the implementation of solutions

Skills

Change delivery experience

Documentation & requirements

Change lifecycle understanding

Process design & mapping

Financial services knowledge

Stakeholder engagement

Communication & critical thinking

Agile delivery

Tools

Jira

Confluence

Job description

HSBC Holdings plc in Kraków is seeking an Associate Business Analyst to support Delivery Leads within Change Execution, collaborating with business and delivery partners to design solutions with clear outcomes and manage the full change lifecycle.

You will capture and document processes, contribute to solution design, manage timelines and stakeholder engagement, and assist in implementing changes across the organization.