Maps Reporting Specialist with Dutch

Cognizant; Województwo pomorskie; Hybrid; PLN 42,000 - 65,000; Full time

Benefits offered by this job

Multisport Card

LuxMed medical healthcare including d

Life insurance

Cafeteria benefits

Training & development opportunities

Job summary

Cognizant Poland is hiring for a multilingual analyst to support real-time reporting on public transport disruptions and related data. The role requires Dutch and English, plus a willingness to work a 24/7 shift in a hybrid setup in Poland (Kraków, Gdańsk, Wrocław).

You will investigate issues reported by customers and client staff, perform validation, and use online sources in multiple languages. This entry-level position offers training, career growth, and a broad benefits package within a

Qualifications

• Fluent Dutch & English (at least B2).
• Willingness to work in a shift-based work schedule (24/7).
• Work experience of 0-2 years.
• Good understanding of all forms of public transport.
• Researching skills.
• Good communication skills and attention to detail.
• Incident management experience will be a great asset.

Responsibilities

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates.
• Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched.
• Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows.
• Performing validation by calling if required.
• Using a variety of online sources in various languages.

Skills

Dutch

English

Researching

Communication

Incident management

Job description

Shift: 24/7

Work model: Hybrid

What we do

At Cognizant, we partner with the world's leading companies to shape their digital future — not just adopting technology but truly becoming digital at their core.

In Poland, we're present in Kraków, Gdańsk, and Wrocław, offering exciting opportunities for both experienced professionals and fresh graduates. Expect world-class training, a clear path to grow your career, and benefits that make a real difference.

Ready to make an impact? Be Cognizant.

What you will do

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates,
• Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched,
• Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows,
• Performing validation by calling if required,
• Using a variety of online sources in various languages.

Skills and experience

• Fluent Dutch & English ( at least B2 ),
• Willingness to work in a shift-based work schedule (24/7) ,
• Work experience of 0-2 years,
• Good understanding of all forms of public transport,
• Researching skills,
• Good communication skills and attention to detail,
• Incident management experience will be a great asset.

What we offer

• Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
• Open-minded and multinational environment,
• Opportunity to be part of a global organization focused on development,
• Professional development and a clear career path,
• Training & development opportunities including language courses.

Important Notice: We appreciate your interest in joining our company. Due to the high volume of applications, only candidates selected for an interview will be contacted.

For more information about us, visit Cognizant Poland (https://www.cognizant.com/en-pl/) .

Stay up to date with our recent events – follow us on LinkedIn (https://www.linkedin.com/company/cognizant/) or Facebook (https://www.facebook.com/CognizantPoland) .

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

#LI-KG1

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.